Details of transfer of Smartphones from blackBerry to Palm Treo 650 to Tour via BB Desktop Manager

Similar Questions

• Issue of transfer of Smartphones from blackBerry Bold 9700 Email

  I recently transferred my data and emails from Outlook to my new Bold 9700.  Unfortunately, I used Blackberry Desktop Manager version 4.x that I used before with my old 8700 c, instead of the first update to version 5.0.  The new version of Desktop Manager apparently has an application designed to transfer all the data (all emails) from the old Blackberry to the new device.  In any case, all my PIM data transferred but only 7 days of emails (emails about 175) made the passage.  Talked with level 2 support to support Blackberry BES Office.  They said that only 14 days or 750 emails (which ever comes first) should make the transfer. They had me wipe the data off the 9700, delete my profile on the BES server, create a new profile of BES and reload everything.  Unfortunately I got the same results (and pass the next reload software hours, etc..).

  The old emails are always in Outlook and on our company server.  The 9700 is set to store 6 months emails, but the Blackberry tech support people say that means 6 months in the future.

  Any ideas on how to get the old emails transferred the 9700?

  Problem solved, sort of.

  I had to exchange the 9700 for a new thanks to a faulty camera.

  With the new 9700, I did the following:

  (1) delete my profile on the Blackberry Enterprise Server (BES).

  (2) load the latest version (5.0) of the Blackberry Desktop Manager (BDM) software on a laptop.

  (3) began the BDM software.

  (4) Switch Device Manager selected.

  (5) started the program "Switch Blackberry Devices".

  (6) connected the old BB 8700 c.

  (7) connected the new BB 9700.

  (8) follow the guests of the program.

  (9) waited 15 minutes for the old emails and PIM data to back up out of the 8700 c.

  (10) another waited 15 minutes for the old emails and data PIM to transfer the 9700.

  (11) restarted the 9700.

  (12) re-created my profile on the BES.

  (13) Ran the e-mail Setup Wizard (Setup > Setup Wizard > e-mail setup) and select the option "I want to use a professional email with BlackBerry Enterprise Server account.

  (14) entered the information on BES.

  (15) run the initialization of the enterprise activation process for about 45 minutes.

  At the end of the process, I got all the 6000 + old emails entangled in dozens of customer records.  I also had all but two dozen of the hundreds of e-mails I received last week.  (I think the missing emails could have been initially sent during the outage of server last RIM Monday afternoon - Tuesday morning).

  All profile settings also transferred.

  Now I can reload applications and non - 8700 c bound parameters.

• Info transfer of Smartphones from blackBerry curve a Bold 9700

  I'm trying to transfer my contacts from my old curve to my new Bold 9700 using the Blackberry Desktop Software (v. 6.0.0.40).  I have two questions: (1) I keep prompted for a password for each of the devices, but it does not recognize my device passwords and keep asking myself the passwords - what am I doing wrong? and (2) it is possible to transfer only the contacts and nothing else? (My boyfriend of systems already transferred my emails).

  Thank you

  Bob

  Sorry, everybody.

  I feel like a * beep *-the problem I have had with my device passwords was my fault.  The character that I kept thinking has a number (number on my Blackberry) was in fact a letter, and I needed to enter it as a letter on the keyboard of my computer.  For example, I thought, it was "5555" was actually "dddd".

  Bob

• Transfer of Smartphones from blackBerry Palm T3 to the BB Bold, any who have done this?

  I have a Palm T3, and I bought a BB "BOLD".

  I have installed the Desktop Manager 4.7 and tried to transfer my address book and calendar from my Palm T3, but it does not work.

  Anyone know if it is possible, from Plam T3 to BB Bold?

  There are two ways to achieve this.

  (1) use the device switch Wizard in Office Manager.

  (2) synchronize your Palm with Outlook, then synchronize Outlook with your BB using Desktop Manager.

• Smartphones from blackBerry Storm 2 (9550) synchronization of Contact with the Desktop Version 5.0.1.18 and Outlook 2003

  I just took my Blackberry last week and now in train to synchronize my contacts and have problems. I put the desktop software to replace the device to Outlook. That's why destroy all contacts on the device.

  All my contacts are sorted the name, first name. By examining the details of the synchronization (before it actually applies), I see that all the contacts on the camera original should be deleted (it's good!). But I find that some of the contacts are ignored and will not be added. In addition, some family names are now given names, and vice versa. When I have a John & Cathy'sname and a surname of Jones (for example), John is added as the first name, & is added in the middle and Jones is added under the family name. Nothing after the & is ignored.

  Is there a solution to this problem of synchronization? Are there better synchronisation software out there?

  Thank you

  Dwyne

  In talking with the Blackberry expert at the local Verizon store, I find the problem and the solution in the following way:

  Using the example "John and Cathy Jones '... The sync software looks at the name of Outlook in the format of "first-name vacuum vacuum-name last-name '. So when white was found during the synchronization, it assumes the & is the name of way and he picks up the last characters to the family name. I had to fix all my names "JohnCathy Jones" or "John & Cathy Jones". Two of these formats properly synchronized. However, the synchronization software does not care what is in the field of 'Society' Outlook, all characters are synchronized.

  Problem solved.

  Dwyne

• Sync media of Smartphones from blackBerry Pearl 8100 and Vista Home Premium

  I would use Media Sync with my Pearl 8100, but I can't get the app to load.  I downloaded the application on my desktop and double-click on the file to begin the installation.  Vista immediately gives me a warning window stating that "BlackBerryMediaSync.exe is not a valid Win32 application".  New in BlackBerry App world, I assumed I had to use Desktop Manager to deploy the program on my phone first, maybe.  Of course, the .exe file is not even appear as an option when you use the Application Loader because it is not a type of files .alx or .ali file.

  Thus, MediaSync can even run on a 64 bit system?  I'm doing something wrong?

  Now, I could use the Media Manager to transfer mp3 files and listen to them on my Pearl, but I prefer to use Media Sync to sync with iTunes.

  Thanks for any help in advance.

  Solved the problem.  The downloaded file has been apparently damaged or incomplete, and that's what caused the error "invalid Win32 application."  I've downloaded the file again and everything works fine.

• BlackBerry smartphone Palm Treo 650 storm

  You try to transfer calendar/contacts from Palm Treo 650 using Palm Desktop 4.1.4 for my BB Storm. It blocks every time. Anyone know what I can do to fix this?

  I had a Treo 700wx.  I used Microsoft Outlook to synchronize my treo.  So I just hooked to the storm and said Desktop Manager to synchronize with Outlook.  All my contacts, calendar, tasks and memos were transferred easily.

• BlackBerry Smartphones support - couldn't get my Storm 9530 to connect to Desktop Manager

  I have a Blackberry Storm 9530 I used for about 8 months.

  I have the synchronize usually about once a day with Microsoft Outlook via the Desktop Manager via a USB connection.

  Today, it wouldn't sync!

  The PC recognized that I had plugged so I guess that the USB cable is OK.

  The bar displays "Disconnected" Office Manager and the lower left corner of the Office Watch Manager my connection as a 'none '.

  If I try to sync it, a box of device connection opens asking for the PIN but I cannot type anything in the box.

  I restarted the Blackberry and PC several times to see if it would solve my problem - did not work.

  I also tried the other USB connections on my PC.

  I have not recently loaded a new software on the PC, my antivirus software is up to date.

  I've been reading through the help files and can't find anyway to reconnect.

  What should I do to connect?

  Do I have to reload the Desktop Manager software or?

  Thanks in advance

  Sigma

  Try the following-

  1. Download and install Blackberry USB and Modem drivers.
  2. Follow all the steps as shown in the link below:

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=BlackBerryDesktopSoftware&thread.ID=3...
  
  If the above work you can try and install the Desktop Manager

• Smartphones blackBerry Apps via BB Desktop Manager installation error

  I get "Invalid Configuration" error every time I try to install applications via BB Desktop Manager. The error tells me that the device has no storage enough for my selections. Here is the screenshot of the error, when only 1 app is checked for installation:

  

  The machine is new, OTA setup work, and there is a lot of storage space.

  Info on the device

  Carrier: Maxis

  Model information and the version of the OS: Curve 8520 on v4.6.1.286

  Apps and free space

  Free file before and after a battery to remove/replace:

  Front - 104604061 bytes (100 MB)

  After - 120812353 bytes (115 MB) [deleted an application before the reboot].

  A battery pull fix your problem?

  N ° same error has occurred.

  (OTA) installed applications and their versions:

  Messenger of BB - 5.0.1.38

  Facebook - 1.7.0.22

  LinkedIn - 1.1.0.0

  gTalk - 2.5.32

  BlackBerry App World - 1.1.0.33

  Enhanced Gmail Plugin - 1.0.0.59

  Can someone help me out here please?

  Problem solved. Updated BB Desktop Manager for BB Desktop Software and applications can be installed on the wire.

• Smartphones from blackBerry Desktop Manager "disconnected" and I cannot get rid of the error message

  I just bought a Blackberry Curve 8530, running v5 software, my computer is Windows 7. I installed the 501_b073_multilanguage software that I downloaded from the site Web of Blackberry. When I run the Desktop Manager I get this message: "Before you start, check that your current BlackBerry device is connected to your computer." Troubleshooting functions I've seen on this forum: many tips (ones I've tried is below). One in particular, that I can't do is "Office Manager shows"off". ".
  -Make sure that the user has entered in the Desktop Manager and select options > connection settings > detect. »

  ... because I can't get rid of the error message dialoge box, and I can't click on the menu options in the BB Desktop Manager.

  I tried the following:

  • uninstalled and reinstalled twice - 2nd uninstall was a "hard" uninstall where I deleted the registry files by hand
  • installs the cable to the USB port at the back (after having tried both ports at the front) of the computer
  • rebooted the computer several times
  • hard starts the phone by removing the battery
  • plugged in, removed and replugged in the phone.

  Also:

  • The phone is properly install when I plug it in, but the software still does not seem to see it.
  • In Device Manager, the BlackBerry appears under portable devices. Double clicking on it gives me the message "this device is working properly." of reassurring.
  • The Com1 port is working properly, according to Device Manager.
  • A double-click on the icon of the Device Manager to get the properties indicates that the Com1 port is "disconnected" - when I try to set it up, it appears just back to the disconnected state.

  If someone has an idea or something that I have not tried, I'd be happy of course!

  Thank you!

  K

  

  

  Good, people, after a phone call from 3 1/2 hour with a (very patient) phone support person to Blackberry, here's what I learned.

  You can check your drivers USB in this way:

  1. Plug your phone into your USB key. Assuming that your Blackberry is "seen" by your computer...
  2. Go into the Device Manager on your computer (Panel)
  3. Expand the Universal Serial Bus controllers at the bottom of the list item
  4. Right-click on the BlackBerry smartphone, and then select Properties
  5. Click on the driver tab
  6. Click the driver Details button
  7. You should see a driver. I saw two. The one like the BlackBerry is the RimUsb one.

  So here's what NOT to do: we threw any driver who has been the "extra". This actually made using my mouse and keyboard cannot, because they are USB and my poor husband has sent in the basement to find a million-year-old keyboard (and mouse) with the old fashioned type of connectors (PS2). Bleh. Don't, don't.

  Here's what I did that worked (not saything this will work for you - it changes the registry to a backup system with this backup and restore if you are nervous about this kind of thing):

  1. On the start menu, choose run and type regedit into the registry editor.
  2. Follow this path to the file: HKEY_LOCAL_MACHINE, SYSTEM, CurrentControlSet, Control, computer, class
  3. Click: {36FCE60-C465-11CF-8056-4445535400000}
  4. If there is an article called law "UpperFilters", delete it. (See photos)

  Hope this helps someone.

  Karin

  First photo: Watch 'before '.

  

  Second picture: displays the full path of the file and 'after '.

  

• Blackberry Bold 9700 Smartphones from blackBerry backup

  Hello!

  I was able to backup data from my phone to the computer before it broke down. (Shows a white screen, I think the problem is the display screen)

  The questions are:

  1 is easy to fix the problem?

  2. how to open the data stored on my computer? I need to check some contacts and text messages.

  3. How can I transfer all the data again to a new phone? Should this phone be a Blackberry in order for contacts/messages/photos to be transferred?

  Thanks in advance for answering my questions.

  Hello

  ateliermd2003 wrote:

  1 is easy to fix the problem?

  In my view, that can be firmly answered by a technician with the device by hand. If the problem is not a hardware problem, you might be able to recover it with this:

  • KB27956 How to recover a BlackBerry smartphone from any State

  ateliermd2003 wrote:

  2. how to open the data stored on my computer? I need to check some contacts and text messages.

  Natively, the backup file (BBB or RPI, depending on the version of the Desktop software you used) is intended for a single purpose... as the source of restoration to a BlackBerry. But there are several 3rd PC-based 3rd party there apps that can analyze the file backup, some even to do something else with the resulting data. I've never needed, but I heard good things about MagicBerry. Search for a few seconds (for example, on Google) and I'm sure you will find plenty of candidates for your needs.

  ateliermd2003 wrote:

  3. How can I transfer all the data again to a new phone? Should this phone be a Blackberry in order for contacts/messages/photos to be transferred?

  To transfer to another BB, simply perform the restore:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  To transfer to another device, these 3 save game file analysis applications (from your point 2 above) would be your source... you would have to understand what requires this device non - BB and then manipulate the data in the required format and then use whatever of this non - BB device has to load the data on this device.

  Good luck!

• Smartphones from blackBerry App World

  I have a TORCH (software 6.0 Bundle 3049) with App World installed 3.0.0.73 from Blackberry Desktop Software.  I have download the updates and App World indicates that a new version is available 3.1.2.32, I download the new version and App World Spear is no longer.  In other words, I click on the world icon, and nothing happens.  I'm going to BB Desktop Software, delete App World, re - start the phone and re - install the 3.0.0.73 and functions of the App World.  In other words, until the App World informs me that a new version is available for the update and I can choose 'Update' or 'Close' and the cycle repeats.  I have 18 months left on my contract with Bell Mobility and I was kind of hoping that BB would fix it so I won't be too miserable until I can update an iPhone.

  I talked to Bell Mobility and that they me related to BlackBerry (RIM). The technical expert has helped me greatly.  I downloaded the software, saved my camera and reloaded the software bundle.  I won't go into details, it is best done with the advice of an expert.  Then, call your provider.

  But App World works perfectly now. So, all well that ends well.  I don't know if I will "jump" to an another unti now that my BB Torch works well again.

  FYI, the assistance was FREE!

• Smartphones from blackBerry Torch 9810 Software Update Lock-up

  This 9810 was to make a wireless software update and got 19 percent of the total backup (Social Feeds) when it locked in place - it was left running overnight without change. The telephone switching market he returned to the same point. removing and replacing the battery automatically starts the process of update again, until he gets to 19% and crashes again. Switch on the screen when you press ALT and shift.

  Oh no... now you have a more catastrophic problem... 507 means that everything is gone from your BB - the operating system, applications, data. First we need to get the features of your BB, and then you need to restore from your most recent backup.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation, since you can't take one now)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You must also use these tricks, but please substitute 6a or 6b above if all load allows you to use a Web site:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Smartphones from blackBerry Bold 9900 frozen while trying to upgrade

  Hello, I tried to upgrade the software on my 9900.  Have downloaded well.  Once he started to install, the 9900 has frozen 3% backup social RSS.  It has been like that for hours.  I have no use of my phone.  Any suggestions on how to unlock it... What would have caused this... How to solve?  Thank you!

  Bob

  Sometimes just wait it will allow the end of the process.  If it is too long and you lose patience, you can do the following:

  There are methods of recovery for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.

  If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Two:

  • Start your BlackBerry in safe mode. Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: the ID Article: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.

  Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  (These compliments from this forum JSanders instructions).

• Smartphones from blackBerry Curve 9380 - gel/pause

  I've had this phone for nearly 18 months without any problem, but last week I almost he threw out the window!

  For starters, he did pause for a few seconds, making send SMS, e-mail etc very frustrating! You might be texting, and then it is paused on everything that touches your tent to support on, then will take between 5 and 20 seconds to come for herself. Sometimes when I unlock or just try to navigate the phone - its fustrating Yes aswell!

  And then yesterday and today, the battery had drained by noon, although he had been accused of the overnight! I rebooted my phone at noon today, and its once again once drained (18:20)!

  They relate, or if my phone died?

  Hello and welcome to the community!

  Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  You can also try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!