Device Manager - unknown device + Hig Defintion Audio Device (Point of Exclamation)

Hello

I hope that someone can help you. The hard drive on my laptop of HP ENVY TS 15 (product number: E3S19UA #ABA) out crapped and I reinstalled Windows Enterprise 8.1. I downloaded and installed all the drivers from the HP website. When I look at the Panel, I have an "unknown device" and in the audio, video and game controllers, I have an exclamation mark next to the high definition Audio Device.

I installed the HP Support Assistant and let it do its thing. That has not fixed the problem. When I look at the properties for the unknown device, I see the following in detail: "ACPI\HPQ6007\3 & 11583659 & 0" regarding high definition Audio, I see the following in the general tab:

This device cannot start. (Code 10)

{Operation failed}
The requested operation failed.

When I try to update the driver software fo the High Definition Audio, I get a message that "Windows has determined the software driver for your device is up to date.

Don't know where to go from here. Any help or words of wisdom would be greatly appreciated.

Thank you

-Val

You are the very welcome.

This is defininitely the driver you need and you need to install it manually.

Run the driver again.

Go to Device Manager and click on the unknown device needing driver.

Click the driver tab.  Click on set to update driver.  Select Browse my computer for driver software, and find the folder of the driver that was created when you ran the driver.

This file will be located in C:\SWSetup\sp66078.  Make sure that the include subfolders is selected and see if the pilot goes like this.

If this does not work, then back to her browse my computer for driver software window and then select Let me pick from a list of drivers for devices on my computer option, then select Have Disk and browse to: C:\SWSetup\sp66078\InstallFiles\Win8_1\accelerometer and select the HP Mobile Data Protection sensor from the list and see if the pilot goes like this.

The HD audio device is the audio device Intel HDMI which could not install when you ran the graphics driver, so run it again and if it does not install, manually install the driver using the same procedure that I posted to the 3D driveguard.

If it doesn't, then I remove the driver and tell you where to get the driver from, as I did for the above device.

Tags: Notebooks

Similar Questions

  • I get message "USB device not recognized", but two USB devices are actually works very well. Poster sometimes Device Manager 'unknown device', then it will disappear and reappear.

    Poster sometimes Device Manager 'unknown device', then it will disappear and reappear with the error message.  Sometimes, I see the message even when there is nothing in the USB port.

    Hi malsnano,

    I see that usb devices do not work on xp. I'll help you with this problem.

    1. What is the brand and model of the computer?

    2. what security software is installed on the computer?

    3. have you made changes on the computer recently?

    4 is the issue limited to these usb devices?

    Method 1:

    Run the fixit from Microsoft Fixit article and if that helps.

    Hardware devices do not work or are not detected in Windows:

    http://support.Microsoft.com/mats/hardware_device_problems/en-us

    M odes 2:

    Put the computer in a clean boot state, then check if that helps.

    How to solve the problem by performing a clean boot state:
    http://support.Microsoft.com/kb/929135

    Note: Once you have completed troubleshooting, perform the steps in step 3: to reset the computer as usual.

    Method 3.

    Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free.

    Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

    Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

    Method 4.

    You can disconnect all USB devices and then perform the following steps:

    1. click on start and then click Control Panel.
    2. click on system and Maintenance, click System, and then click Device Manager.
    Note that if control panel is in Classic view, double-click System and then click on Device Manager.
    If you are prompted for an administrator password or a confirmation, type the password, or click on allow.
    3. in Device Manager, double-click to expand the "USB Bus controllers", right click on the controller host, click "Uninstall" and click "OK".
    Check that if at all, there is an exclamation point on the pilot, it suggests problems with the installed driver.
    4. Repeat step 2 to uninstall all items under 'USB Bus controllers'.
    Then, restart the computer and Windows XP will automatically reinstall all USB controllers.

    Let us know if you need assistance with any windows problem. We will be happy to help you.

  • Tengo Windows 7, Ultimate-y sonido Higs Definition Audio device

    How hago para as ese dispisitivo Higs Definition Audio, functions correctamente y can oir y me escuchen put en comunicaciones por Skype Gmail, Hotmail o?

    How hago para as ese dispisitivo Higs Definition Audio, functions correctamente y can oir y me escuchen put en comunicaciones por Skype Gmail, Hotmail o?

  • Laptop of HP ENVY m6: high definition Audio Device a yellow exclamation

    Hello

    I have a yellow exclamation next to the high definition Audio Device in Device Manager. He says that I have the best driver when I try to update the driver software. FYI, the Realtek one is good. I need to fix the high definition Audio Device.

    My product number is G6R97UA #ABA.

    Please help me!

    OK, it's exactly what I thought it was in the first place... the Intel HD Audio chip.

    Try to manually install the driver that I posted as follows.  If you have not deleted the file I posted, go to Device Manager and click on the audio device HD requiring the driver.

    Click the driver tab.  Click on set to update driver.

    Select her browse my computer for driver software option and navigate to the folder of the driver that was created when you ran the file.

    This file will be located in C:\SWSetup\sp72370.

    Make sure that the include subfolders is selected and see if the pilot goes like this.

    Then restart the PC.

    If you have deleted the file, download and run again the driver, close the error window and follow the procedure above.

    I see the hardware ID you posted as supported in the driver file, so it should work.

  • HP Envy Touchsmart - 15-j063cl: high definition Audio Device has an Exclamation Point through it

    I have an exclamation point for my high definition Audio Device in Device Manager. Immediately below I IDT High Definition Audio CODEC (WHO do IS NOT HAVING a POINT of EXCLAMATION to).

    I installed the drivers for my laptop and still have an exclamation point. I get the sound from the laptop and my internal microphone works so I don't know what exactly this influences. The two drivers that I have installed are those below.

    1. sp63555.exe
    2. sp63407.exe

    The hardware ID for the high definition Audio Device with the exclamation point is:

    HDAUDIO\FUNC_01 & VEN_8086 & DEV_2807 & SUBSYS_80860101 & REV_1000
    HDAUDIO\FUNC_01 & VEN_8086 & DEV_2807 & SUBSYS_80860101

    Thanks in advance for your help.

    -Val

    Hi Val,

    The hardware id is audio via a HDMI connection and should be provided by the Intel Graphics Software - try to download and reinstall it from the link below.

    http://ftp.HP.com/pub/SoftPaq/sp63501-64000/sp63750.exe

    When reinstalling, restart the laptop.

    Kind regards

    DP - K

  • Audio adjustment points operate erratically. Help!

    Joint are two screen grabs of the same track (not a photo of two slopes above the other). When I select one, in this case, the clip of the far right, (top), the control audio points tool is ON so I can place points and adjust the volume. But when I select the element on the left, the audio control points tool is grey / OFF


    Two audio tracks are separated from the video. He never seems to be a reason why this happens on other securities and others do not. Can anyone tell me why and how to fix it?


    timeline.jpg

    Doug

    Which operating system and which version of Premiere Elements if it running?

    Where is the indicator of the timeline?

    If you have the indicator of chronology on the first audio clip and the first selected audio clip, diamond adds remove Keyframe will be active.

    If you have the indicator of chronology on the second audio clip and the second selected audio clip, diamond adds remove Keyframe will be active.

    Please consider this suggestion to determine if this is what is at the heart of your observation.

    Thank you.

    RTA

  • Re: Equium L20-198 - in Device Manager unknown devices

    Hello
    I have a PSL2ZE Equium L20-198.

    I have trouble with the drivers provided by this site everytime I try to install the driver it stops telling me that the chipset is not supported by the program, so I have these unknown devices left to solve

    Ethernet controller
    modem PCI
    SM bs controller
    controller of SB
    VGA controller

    And even if it is a wireless switch (and it works IE turns the light on). I have no software or the details of the installed wireless (standard) whatever it is!
    Not there at - it no utility driver like all the drivers in one of toshiba!

    Thanks to anyone who repiles in advance as this is driving me crazy!

    Hello

    Do you have what OS installed on your Equium L20?

    Normally, you can download all the drivers on the Toshiba site. Did you check that?
    http://EU.computers.Toshiba-Europe.com-online decision-making supported Downloads & => Download drivers

    I had a similar error message if I tried to install a new driver from chipset, but it worked if I installed the driver in the Device Manager with the Advanced installation order.

  • Basket PXI in Win 7 Device Manager unknown device

    I'm dealing with a flakey PC that don't become flakey recently, and I don't know why...

    The problem I see is that the PXI basket is a unknown device in Win 7 peripheral Manager.

    Is there some sort of service or the driver available to fix this?

    I am using a third party card that was installed and working on this system for over a year

    and have swapped it out and also swapped the motherboard. I contacted the technical support of the mfg and this error only

    appears when the PXI ((NI PXIe-1065) basket is connected via the NI PXI-PCI8360.)

    How can I fix it?

    Thank you

    Hey robojeff,

    I think that what we are looking for is PXI Platform Services (http://www.ni.com/download/pxi-platform-services-15.0/5404/en/).

    It is the main factor that makes the PXI accessible to the computer systems. Let me know if that helps!

    Best,

    Daniel

  • Windows 10 Device Manager: "unknown devices", ACPI (Aspire V3 - 112 p)

    After a new installation of Windows 10 (64-bit / Education version) on my Aspire V3-112 p-P5B3, I have yet three "unknown devices" in my device manager and a warning about my 'SDA Standard compatible SD Host Controller'. The first three say «Drivers not installed...» "and display in the 'Détails' tab the" property: device instance path "with the" value: ACPI\INT33FC\n ' (n = 1,2,3). The "SDA". "says"device pending on another device... ". ». So I think that the last problem could somehow be based on the first three problems (?).

    I installed all the drivers on the Acer site for win 10/64 bit.

    I tried to update the drivers in Device Manager... the problems are still there.

    I used the "driver update utility" Intel... the problems are still there.

    I found some clues on the web about "ACPI\INT33FC\n" - but above all, in my opinion, the strange sites for updates of drivers. But somehow, I don't think these pages...

    Someone at - it a solution for this problem? Or the same problem?

    It's a serious thing? Should / can I ignore it? Maybe a future driver updated by Acer?

    Any help is welcome! Thanks in advance!

    ACPI is part of the Intel IO drivers:

    http://global-download.Acer.com/GDFiles/driver/IO%20Drivers/IO%20Drivers_Intel_603.9600.1948.28229_W...

    Sometimes you have to force the installation manually, then go to ACPI peripheral unknow, update/install drivers manually search for and navigate to the folder drivers and let windows choose the good.

  • Some USB devices show device in Device Manager unknown

    When I plug a deive flash or a WIFI usb adapter into my usb 2.0 port, I get an "unknown device" in Device Manager. The functions of port with a mouse wireless usb mouse and a rumor 2 phone. The problem started when an Ipod shuffle has malfunctioned while that plugged into the computer. I tried auto fix it on the fix

    Hello

    I suggest that you follow the steps in this article and see if the problem still occurs.

    How to troubleshoot unknown devices listed in Device Manager in Windows XP

  • Device Manager - unknown device (Win 7 64)

    When I go to properties / details / Hardware ID value is: root\sscbfs_storlib_bus3.

    It's a SugarSync device according to internet. My first question is, use SugarSync? If so, you should then contact the people for their support and see what happens. It seems that it might go away if you disable the starter, but I'm not sure if that's what you want to do.

    SugarSync Source

    Could be channelled through the thread, they may not have a lot of help...

  • Code 39 for Device Manager Microsoft kernal wave table audio mixer

    need help. Have a problem with the sound, will not play the music (earlier in the day was able to play music) made sure speakers are connected and work have located the problem in sound, video and game Sub-controleur titile Microsoft Kernal wave audio mixer with a code 39.
    Can everyone please help.
    Thank you

    Don't worry, I solved my problem myself Yes

  • T61 - no sound - Audio on High Definition Audio Bus with yellow exclamation point device

    Hello

    I don't know when it started, but suddenly my T61 has no audio/HiFi. I checked the Device Manager and saw the device on High Definition Audio Bus Audio with question mark (large) yellow with yellow exclamation superimposed on it. On Lenovo's Support site, I downloaded the 7ka114ww.exe, hoping to remedy this device to uninstall it reboot and re - install using the downloaded exe, but anything will do.

    Any suggestion or help is really appreciated. Thanks in advance

    PS. I also see the basic pop up system device after a reboot and ask to be installed? This pop-up had been there for some time before the sound/sound has been lost.

    Hi and welcome to the forum!

    What operating system do you use?

    When you say that you have installed the driver, do you also go to C:/drivers /... to run the .exe steup? The second Setup program must be run to install the driver correctly.

    Base system device is the card reader, to find the driver for your OS here:- http://www-307.ibm.com/pc/support/site.wss/migr-67853.html

    Kee we posted.

  • Installed OR-DAQmx Base 15.0 for Device Manager (PCI-MIO-16-4 & PCI 6713) Watch always point of exclamation on both cards.

    There are two cards I have installed on this computer. The two cards are PCI-MIO-16-4 & PCI-6713. They all have two cable connecting to each other on top. The current operating system is Windows 7 64-bit with 4 GB of memory.  I went to the drivers OR support and typed in the serial number for these two cards. The two cards came back with the same drivers. That is NEITHER-DAQmx Base 15.0. Installed the driver NOR-DAQmx Base 15.0, but shows Device Manager always the exclamation point on those two cards. So, I tried to search for new hardware and get a message saying cannot install driver. I also tried to restart. Help, please.

    Thank you

    hms168

    Drivers install successfully. Thank you!

  • Portege M800 - point of exclamation mark on a PCI Device

    Hi all

    I had installed XP on my Portege M800. And it works properly.
    Two things that bother me are exclamation mark on a PCI Device in the Device Manager tab and I have just the sound system
    XP says that no drivers have been installed.
    I tried to install the success of whithout toshiba audio drivers.
    I think that the pci device is the modem but when I tried to install the drivers of toshiba modem, he says it's not good!

    Need help to sweep the Exclamation marks or what driver should I install?

    Thank you

    M800 is equipped with:

    -Realtek LAN card
    -WLan card from Intel
    -Conexant sound chip

    There are other sets of laptops that were equipped with the same features.
    So try to use the drivers in this series,

Maybe you are looking for