Device not found Airport Extreme

We have an airport extreme connected generation via Ethernet to a switch that provides network access to our entire House (about 10-15 connections) via wifi access points all Ethernet hard wired (linksys + apple) and a direct wire to a PC. Airport extreme is the dhcp and is connected to a gpon fiber using PPPoE.

The problem now is that the AirPort Extreme disappears from the airport on iOS Mac utility and Windows, it is found however the network and the Internet continues to operate normally on all connected devices. I can also continue ping on the router.

I have reset the AirPort Extreme to the default settings, but the problem continued...

I tried to unplug all devices and have AirPort Extreme only connected to him have the fiber but the problem persists...

no idea how I can fix this problem?

You describe a known problem with Back to My Mac which first appeared around July 13. The problem manifests itself in a message "Device not found" meant to be displayed in triangular AirPort your AirPort base station with a yellow icon utility, while the router of the device functions others continue to work normally.

If you use an airport Time Capsule, backups will not work using that device or USB hard drive units connected to it.

Apple will only be able to solve this problem, so all you can do is wait for them to do. If you want to contact them to tell them about it, using the contact Support link.

There is a solution: on a Mac, open AirPort Utility and select file > configure other...

For each of your routers Apple AirPort Base Stations serving their respective networks: its IP address and password (if you don't know either of them, read the Note that follows the horizontal rule below). Then, on the tab of the Basic Station , delete all the entries in the Back to My Mac using the 'negative' button, then click on Update.

Which must be re-established appearance of this base station in AirPort Utility, as well as in a side bar of the Finder, if all shared disks are plugged on. It will also restore possibility of Time Machine to save on these discs, if this has also been a problem for you.

If this seems to imply that you will not be able to use Back to My Mac until Apple fixes it, you are probably right. Well to diagnose problems of the CCMM is tedious work that I have not yet finished.

Apple does not participate on this site except in a very limited way, so don't expect is not a response from them, here or elsewhere for that matter. We'll just have to wait for them to fix it.

Tags: Wireless

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