Device not recognized USB error message - all USB ports.

Apologies if all this seems a bit simple, but I'm not an expert, so bear with me.

I have a laptop Fujitsu Siemens Amilo Li 1718.

My USB ports have stopped working in 2-3 weeks.  I get the message "USB device not recognized.  One of the devices attached to this computer has malfunctioned and Windows does not recognize... »

I don't seem to get any yellow exclamation point in device, all my drivers in Device Manager and software are up to date and Windows Update is running.

My mobile phone and ipod always charge when I plug them in and out of this problem, everything works fine.

In addition to the usual updates of Windows, only two other things have occurred since last, they worked.  One was that I renewed my subscription to Norton Antivirus, the other was that my laptop battery ran right out while he was in mode 'sleep' as I did not know that I had not plugged to the socket properly.

So far, I went through some process as suggested by various items and/or help & support on Microsoft.com.  They include:

* (From multiple locations) system restore has failed.
* Diagnostic software Ran Fujitsu Siemens, which says that my computer is fine.
* Run the virus scan who come clean.
* Tries to connect via a USB hub.
* Deletied the USB controllers in Device Manager to re - install.
* Changing the settings of ForceHcResetOnResume 3-to-1
* Change AdditionalCriticalWorkerThreads from 0 to 2

(The last two I've changed back again after neither worked).

My opinion of beginner, it's that looks like it will create new registry details for each device when valid seem to exist already is not thankful.  Although given my lack of technical knowledge, this could well be stating the obvious.

So, now, I drew a blank.  Anyone got any ideas?  Got 9 months left a 3-year warranty, I don't want to go through the hassle if it can be avoided without too much trouble.

Thanks in advance!

Tim

Hello

Maybe these will help.

Tips for solving problems of USB devices - and a Mr Fixit
http://windowshelp.Microsoft.com/Windows/en-us/help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx#EGB

Hardware devices not detected or does not work - a Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problems

Have you tried to use an external hub powered by USB power is very limited in a computer and if overloaded
strange problems will come up.

------------------------------------------

Even if you did some of this departure please up and work until low and if necessary check
with the utility.

Control Panel - Device Manager - click in the empty area - VIEW - show hidden devices

Now look everywhere EXCEPT the USB controllers for your device (cannot be found) and if you find
It RIGHT CLICK and UNINSTALL all. The device is your (s) or similar.

now go to the USB and UNINSTALL ALL controllers in the category, but the category itself.

APPLY/OK

RESET

This refresh battery USB and hopefully it will allow the unit to install. (You may need a powered hub)

Here is the similar procedure under XP, Vista is the same, except that we need to clear the specific device if present.
http://support.Microsoft.com/kb/310575

This is a utility to help you, but do 1 above.

USBDeview is a small utility that lists all USB devices currently connected to your computer, as well as all
USB devices that you previously used. Run Options and check the 1st three choices to see if one is there.
Try to remove all instances and restart then plug the drive.
http://www.NirSoft.NET/utils/usb_devices_view.html

I hope this helps.

Rob - bicycle - Mark Twain said it is good.

Tags: Windows

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