devices are not recognized

I have a 4th generation Ipod Touch and an IPhone 4 s, and no device is recognized by my ITunes. My laptop (Windows) however recognized devices and will allow the synchronisation etc. photo.

Anyone know what is happening and how to fix it? Thank you.

Try the following:

  1. Open Control Panel > Device Manager
  2. Plug in your device
  3. Locate Bus USB Controllers > Apple Mobile Device USB Driver.
    It is also possible that the device may appear under imaging devices, portable devices or other devices or as a device USB of MTB.
  4. Right-click and select software update of the driver...
  5. Click Browse my computer for driver software
  6. Go to C:\Program Files\Common Apple Mobile Device Support\Drivers or
    C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers
  7. Click on let me pick from a list of drivers for devices on my computer
  8. Click on Apple Mobile Device USB Driver
  9. Click Next, then close and exit the Device Manager

Or try If iTunes does not your iPad, iPhone or iPod - Apple Support.

If not try a complete tear down and rebuild iTunes in accordance with the resolution of the problems with iTunes for Windows updates.


Tags: iTunes

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