Diagnostics of Office 2007

Similar Questions

• Genuine Office 2007, but cannot be updated!

  I have a genuine copy of Office 2007 running on my computer and he constantly tells me to upgrade to KB949810, but the update always fails. Half the time he informs me that the update is 0 KB in size, but other times he puts at about 750kb. Whatever it is, it does not work and then again once say that I have to update. Frustrating, to say the least!

  Can anyone help please?

  Diagnostic report (1.9.0011.0):
  -----------------------------------------
  Given WGA-->
  Validation status: genuine
  Validation code: 0

  Code of Validation caching: n/a
  Windows product key: *-* - 77CBJ - KYTB3-V22FQ
  The Windows Product Key hash: xn8b7sCCPIoKC1fLf5v4V7Cig4U =
  Windows product ID: 76487-OEM-2214525-45769
  Windows Product ID Type: 3
  Windows license Type: OEM System Builder
  The Windows OS version: 5.1.2600.2.00010100.3.0.pro
  ID: {BE2DCB34-18CF-4186-8E80-3D5650252F49} (3)
  Admin: Yes
  TestCab: 0x0
  WGA version: registered, 1.9.40.0
  Signed by: Microsoft
  Product name: n/a
  Architecture: n/a
  Build lab: N/A
  TTS error: n/a
  Validation Diagnostic: 025D1FF3-230-1
  Resolution state: n/a

  WgaER data-->
  ThreatID (s): n/a
  Version: n/a

  WGA Notifications data-->
  Cached result: 0
  File: Yes
  Version: 1.9.40.0
  WgaTray.exe signed by: Microsoft
  WgaLogon.dll signed by: Microsoft

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Standard 2007-100 authentic
  OGA Version: Registered, 2.0.48.0
  Signed by: Microsoft
  Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program may Explorer\IEXPLORE.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {BE2DCB34-18CF-4186-8E80-3D5650252F49}1.9.0011.05.1.2600.2.00010100.3.0.prox 32*-*-*-*-V22FQ76487-OEM-2214525-457693S-1-5-21-1957994488-1580818891-725345543to be filled by O.E.M. ConRoeXFire-eSATA2. American Megatrends Inc.. P1.70 20061220000000.000000 + 00013C33E4F0184E07A08090409GMT Standard Time(GMT+00:00)03100100Microsoft Office Standard 200712AE2D135CD66F70AA + Vl4mW2jpjI + zxYstBDrQIUayo =81607-901-2727566-642171

  License data-->
  N/A

  --> HWID data
  N/A

  Activation 1.0 data OEM-->
  BIOS string matches: Yes
  BIOS marker string: 1358D: TRUE C & C INC
  Marker of OEMBIOS string. DAT: N/a, hr = 0x80004005

  Activation 2.0 data OEM-->
  N/A

  Osbourne,
  You may want to reset Windows Update components and then test again and see if it happens.  Also when you look at the updates, double-click the update failed and he should give an error next to the details of the error code.  Take a look at this and let us know the code.

  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• How to install Microsoft Office 2007 after formatting of your laptop? My product key is not accepted...

  I formatted my Toshiba laptop with the following method:

  -do you have a backup to a hard drive

  -recorded an ISO on a DVD file

  -in the Control Panel, I clicked on recovery option

  -restarted from the ISO dvd

  -excerpt from the backup of the hard disk

  Now I see that I have not installed Microsoft Office programs. I tried to download it from the Microsoft page, but his does not not my product key and shows this message: The Office 2007 product key you provided is blocked for activation and therefore, is not eligible for a free download.

  I got the ultimate Office 2007 already installed in my laptop, but I have no CD more. I know that the product key from the sticker located in the lower part of the laptop.

  I've done a diagnosis with the diagnostic tool Microsoft Genuine Advantage, and this is the result:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - Q6MMK - KYK6X-VKM6G
  Windows Product Key hash: 289NoAWl2ZoVfuieux/315WkDIc =
  Windows product ID: 00426-OEM-8992662-00173
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {9A628C8E-F33E-4774-83D6-261E927E718E} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Ultimate
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_rtm.101119 - 1850
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0 x 80070003]
  [File mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0 x 80070003]
  [File mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0 x 80070003]
  [File mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0 x 80070003]

  Other data-->
  Office details: {9A628C8E-F33E-4774-83D6-261E927E718E}1.9.0027.06.1.7601.2.00010100.1.0.001x 32*-*-*-*-VKM6G00426-OEM-8992662-001732S-1-5-21-2552784156-2843067740-3341011315TOSHIBASatellite U300TOSHIBAV5.10 20090115000000.000000 + 00009333307018400FA08160409FLE Standard Time(GMT+02:00)03TOSQCITOSQCI00109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Ultimate edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00426-00178-926-600173-02-2070-7601.0000-1432014
  Installation ID: 009874763552753386866994432950972234959926495236104283
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: VKM6G
  License status: initial grace period
  Time remaining: 42600 minute (s) on (29 day (s))
  Remaining Windows rearm count: 3
  Trust time: 23/05/2014 13:12:52

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: n/a
  Beyond: 0 x 0000000000000000
  Event time stamp: n/a
  ActiveX: Not registered - 0 x 80040154
  The admin service: not registered - 0 x 80040154
  Output beyond bitmask:

  --> HWID data
  Current Hash HWID: NAAAAAEABAABAAIAAAABAAAAAgABAAEAJJSKnvhrBgxGg6CAYux6e2Tcgs8mYX7lhrYqhQ ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0x0
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC APIC PTLTD
  FACP TOSQCI TOSQCI00
  HPET TOSQCI TOSQCI00
  START PTLTD $SBFTBL$
  MCFG TOSQCI TOSQCI00
  SLIC TOSQCI TOSQCI00
  SSDT SataRe SataAhci
  SSDT SataRe SataAhci
  SSDT SataRe SataAhci
  SSDT SataRe SataAhci

  What should I do now?

  Thank you

  You buy a genuine Windows 7 license. The copy of Windows 7 Ultimate, you have installed is an OEM SLP license that should only be preloaded with a new PC. You seem to have installed a copy of Windows 7 Ultimate that uses an activation exploit that bypasses the product activation.

  We know that it is because the BIOS date:

  20090115000000.000000 + 000

  Windows 7 was released in October 2009, the date of your BIOS says January 2009, which probably means your system is provided with Windows Vista or Windows XP.

  In addition, he is a well known Windows 7 Ultimate license which has been used all over the web:

  Windows product key: *-* - Q6MMK - KYK6X-VKM6G

  Do a search on the web.

  Thus, you must either charge your version of Windows that came on your computer (Vista or XP) or consider purchasing a license of Windows 7 genuine.

• Office 2007 does not open.

  Microsoft Office 2007 does not open it worked fine, now it just asking if I want to run in safe mode and when I try that it still does not open it is my wifes pc shes a trainee nurse and needs it bad for his College anyhelp would be greatly appreciated

  Insert the Office cd repair or run diagnostics Office, or in programs and features, select MS Office > change > repair

  Anything to another post at the Agency Group and not this group of generic programs

• Microsoft Office 2007 student does not completely load

  I tried to get my Office 2007 student 60-day trail to load but it get back to me with the message:
  Microsoft Office Student 2007 is not completely load.

  Please can someone tell me what to do thanks

  Hello!

  Here is a user to user of Toshiba forum and I think that it is a problem of Microsoft. Then I would contact Microsoft technical support.
  There may be something wrong with the website or something.

  Good bye

• Cannot parse after loading Office 2007

  It seems that the installation of the new version of OFfice 2007, my scanning capabilities have since disappeared.  I think that would be the problem.  I have a HO Officejet 7210 all in one.  I usually use Corel Draw or Corel Paint to scan the acquired scanner still appears as the HP twain but when I try to scan I get the windows Setup window and it calls for an installation disc.  I have DL all the current drivers.  but it can not find the scan.msi file.   Any help is appreciated.  Windows XP Pro

  The problem of not being able to scan after that loading Office 2007 has been addressed through an online chat with an HP technician.  It took 40 minutes.  For the record I have an XP, a Vista and Mac work all through my HP All in One 7210-no has ever had a problem with any impression.  It turns out that the scan.msi file disappeared after Office 2007 installed on the HP > after too long to try as many bugs that didn't work, the tech finally proposed I put in the original installation disc find the scan.msi file and copy it to the folder C/programs/HP and/or the program in C/Hewlett Packard.  That fixed it!  All right.  I do not understand then that when I told him I kept getting the error message was to locate the missing .msi file, it didn't suggest the obvious solution first.  They are paid by the minute?  In any case, it works now, FYI - any any graphics program, CoreDraw, Corel Photopaint, Photoshop Design and Word, I think has a "select him scanner-usually a Twain and then a command image acquisition."  You do not have to go through HP Director, although some of these programs scan to the Director.  The function of chat line, although long was a good immediate response to a problem.

• Security Infinion TPM compared to MS Office 2007 (beta)

  I asked this question to Infinion society ' investigation: I use a Tablet Toshiba M400, Infinion TPM installed.» I tried Office 2007 beta, but in Outlook I can only read my headers of the message body is empty. Can help you to adjust Office 2007 settings? »
  It was there response: "Dear Mr. Rijkse, we thank you for your email regarding the TPM module. We're sorry, but we are not able to respond to your request. Please see this request to your PC reseller or the hardware manufacturer. It will be able to process your application faster and more individually. Our distribution system only allows us to support selected computer manufacturers. Best regards, Infineon Technologies Customer Care Services. »

  I installed MS Office 2003 again and Outlook 2003 works well. But I still want to use MS Office 2007, can someone help me with this problem.
  What about Ruud Rijkse
  [email protected]

  Hi Ruud

  Office 2007 is not known to me, just 2003, but from your description, it must be some setting wrong. Have you checked all the possibilities in the advanced settings?

  Incidentally: this question is not phone specific and you need to contact Microsoft on every specific problem of Microsoft.

• Number and product key Office 2007

  Hey I bought a Toshiba P300/P300D series and having a bit of trouble setting up.
  Basically, I started to write a story on Microsoft Word 2007 and he often drew my attention to the fact that I have to put in a number of product key.

  So all the time I used it on an experimental basis and non-commercial. I find finially the 25 product key numbers, on the bottom of the laptop, but it is not valid.
  Really confused and frustrated as the trial expires on 31 October and I could lose my job.

  The fact I havn't registered my laptop have anything to do with it?

  That you have located on the underside is the key of Vista and has nothing to do with Office 2007.

  What you have is the trial version, and if you want to use it without limitation, you must purchase this product. This means that you need the right key activations. You can buy it online.

  All that s!

• How do I open the .snp with Microsoft Office 2007 files is installed? It works with MS Office 2003, but not with MS Office 2007!

  I have MS Office Pro Plus 2007 is installed on my computer. I also MS Office 2003 is installed on a different computer. Snapshot viewer is installed on both. My snapshot of work files works with MS Office Access 2003 but not recognized by MS Office Access 2007. It would allow me to save them either! Is this a problem with FireFox (3.6.8)? However, I have no problem, open them using IE7/8 on both computers. Any ideas? Thank you.

  I heard about other problems with Office 2007 to 2003, but most of the people do not have Pro/business versions with access, so maybe there's a previously unnoticed problem.

  As indicated in my previous post, I don't always understand how you try to access the file. Can you right click and "save link as" to download?

• Satellite L300/BCI: How to get the Microsoft Office 2007, Google earth, etc.

  Today, I bought one of these laptops Satellite L300/BCI
  When I turned it on it took about 5 minutes, make an installation after a while I accidentally pressed ESC while piking he then restarted the computer
  as soon as switched on, it worked but it was missing:

  -Microsoft Office 2007
  -google earth
  -Google Toolbar
  -Google Desktop
  -Google Picasa

  Is their anyway for me to get these programs back?

  Any help would be appreciated!

  Hi mate

  Just a question; are you sure that this application must be installed on your laptop computer at 100%?
  It's really hard to imagine that you have removed or deleted from the disk only by pressing the ESC key

  But if these applications have been pre-installed, so you should be able to get back the system restore to factory settings.
  I mean by installing the image of Toshiba.

  It seems that it is an Australian model of laptop. Is this good?

  Well, I'm not quite sure how it works on Australian laptops, but I think the procedure should be explained in the manual of user m! Check it!

  But in a few discussions such procedure has been explained and some have said that you must press the 0 key immediately after switching on laptop.

  However, manual control of the user, then you would be 100% sure how it works!

• Can someone help me find the product key Office 2007 pre-installed trial?

  Can Hello - anyone advise, please? My laptop came with a preinstalled trial of Office 2007, which must be activated with a 25 digit code. The message on the screen says to follow the hotlnk to a Microsoft site, where advice on getting the code. However, when I get to the Microsoft site, a message tells me that the page does not exist. I also tried using a code on a sticker on the base of the laptop but it doesn't seem to be good.

  I'm running out of ideas and the number of times I can use Office 2007 is going down - any help would be appreciated!

  Thank you.

  Hello

  When you bought your laptop, you had 3 months to evaluate it. After 3 months, you will need to buy it in order to activate it.

• Lost key for the trial version of Office 2007 60 days.

  Hello

  I accidentally deleted the shortcut to 60 days of tial which appeared when \i bought my laptop.

  Are there OE ways to find this lost key?

  «To get a product key valid double click on the icon ' Microsoft Office - 60 days Trail "on the Office one followed the instructions on the screen.»

  I found a suggestion how to solve this problem, but I don't have this icon on my desktop.

  Thank you.

  You use this shortcut, you can start Microsoft und request activations of the trial activation wizard.

  In the shortcut properties target is C:\Program Files\Activation Wizard for the Microsoft Office 2007 suites\ota.hta

  So try to find it in the windows Explorer and start from there. It is HTML application. When you start you can get the script error message but just click YES and continue.

• MS Office 2007 too slow and cannot be uninstalled

  Hello

  I want to uninstall my MS Office 2007 trial version that came with my new laptop (Vista OS) and install my version of Word 2000 instead. After 4 weeks of trying to use I would say that it is simply too slow, also in conjunction with other software I work with. Apart from that I have not the time and courage to familiarize myself with the completely new design.

  Unfortunately, it can be installed in the usual way. Can someone help, please?

  Thanks in advance!

  Tony

  Hello

  Have you already checked the knowledge of MS document that describes how to remove this software?

  Perhaps, it might be useful.

  [How do I uninstall Office system 2007 if you cannot uninstall it by using the function "Add or Remove Programs ' | http://support.microsoft.com/default.aspx/kb/928218/en-us]

  I'd appreciate comments after reviewing this doc.

  Concerning

• Satellite A500 - cannot find the product key for Office 2007

  Hi all

  I just got a Satellite A500 and can t find the key for office 2007 trial version, accompanying any ideas that can help would be very appreciated

  Hello

  As I remember, when you start Microsoft Office will ask to activate or to get the trial key for 3 months. You must show your email and something else... and you will evaluate it for 3 months.

• Question about preinstalled Microsoft Office 2007

  I don't know what subject im talking - this pc was again this year and they gave me a code to activate product for this how the above has now expired - get a new one?
  I didn't do anything at all without that happens? Someone said that you can get another free one where well?

  Any help greatly appreciated

  Hello

  Your laptop came preinstalled Office 2007, but only as a trial version which works just 60 days.
  When you start it for the first time, you will get key online but for only 60 days. After this period you must purchase the activation code to get the full version.

  If you want to have 60 days once again, you must install OS using Toshiba recovery image. After this free trial 60 days turn on again and it should work.