Diagnostics Windows network, the error reads 'Problem with wireless adapter or access point' and fails to solve the problem.

«Problem with access point or wireless adapter»

Hi, I just bought a new laptop & I have the extreme difficulty to stay connected to the internet. When I run Windows Network Diagnostics, error reads 'Problem with wireless adapter or access point' and fails to solve the problem. Help, please... Thank you, Maria

HI Maria,

·         What operating system is installed on your computer?

·         You have installed the latest drivers for wireless network card?

Follow the suggestions below for a possible solution:

Method 1: Start your computer in a clean boot state in order to check if the applications of third parties or startup items is the origin of the problem.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

 

Note: After troubleshooting, make sure that you configure the computer to start as usual as mentioned in step 7 in the above article.

Method 2: See these articles for solve wireless problems:

Why can't I connect to the Internet?

http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-the-Internet

 

How can I troubleshoot network card?

http://Windows.Microsoft.com/en-us/Windows7/fix-network-adapter-problems

 

Windows wireless and wired network connection problems

http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

Let us know if that helps.

Tags: Windows

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