did a virus check - found two viri and the need to remove them.

She returned with 2 virus here is what he says c/windows/temp/crfooosetup.exe/unwiseooof.bin issued by microsoft Corp., he said it twice he said it, the file is signed with a broken digital signal doed ayone know what this means and how can I solve this problem please help my pc is really slow it is an acer Apire 3100 windows xp media center edition version 2002 service pack 3 and also should I upgrade to Windows 7

Hello

All files in the TEMP folder can be removed by using disk cleanup you do not here.

Do not perform any upgrade suggestions while there is no threath of malware on the computer.

To upgrade to Windows 7, you should check with the manufacturer of system and various device manufacturers to ensure
There is some BIOS, drivers from the chipset level low and other important drivers for your system. Check their
forums for known issues with an upgrade.

Run the Upgrade Advisor, and check with the center of compatibility for your key features.
Some system manufacturers also have an online help and information for the upgrade to Windows 7.

Windows 7 Upgrade Advisor <-- run="" this=""> http://www.microsoft.com/windows/windows-7/get/upgrade-advisor.aspx

Also check the Compatibility Center - for major appliances
http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/default.aspx

---------------------------------------------

You can use the Upgrade Version.

The upgrade to Windows 7: frequently asked questions
http://Windows.Microsoft.com/en-us/Windows7/upgrading-to-Windows-7-frequently-asked-questions

Upgrading to Windows 7
http://Windows.Microsoft.com/en-us/Windows7/products/upgrade

Upgrade Windows XP to Windows 7
http://Windows.Microsoft.com/en-us/Windows7/help/upgrading-from-Windows-XP-to-Windows-7

====================================================================

If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be harder to detect as
the cause.

No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.

It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.

TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684

Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

Malwarebytes - free
http://www.Malwarebytes.org/products/malwarebytes_free

SuperAntiSpyware Portable Scanner - free
http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

Run the malware removal tool from Microsoft

Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)

Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

Microsoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

also install Prevx to be sure that it is all gone.

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/   <-->
http://info.prevx.com/downloadcsi.asp  <-->

Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

Try the demo version of Hitman Pro:

Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro

--------------------------------------------------------

If necessary here are some free online scanners to help the

http://www.eset.com/onlinescan/

-----------------------------------

Original version is now replaced by the Microsoft Safety Scanner
http://OneCare.live.com/site/en-us/default.htm

Microsoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx

----------------------------------

http://www.Kaspersky.com/virusscanner

Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

--------------------------------------------------------

After the removal of malicious programs:

Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.

Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

RUN - type in the box-

sfc/scannow

Then run checkdisk (chkdsk).

RUN - type in the box-

Chkdsk /f /r

-----------------------------------------------------------------------

If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

================================

For extreme cases:

Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
uses aggressive methods to detect these threats, there is a risk that it can select some
legitimate programs for removal. You should use this tool very carefully and only after
you have exhausted other options.
http://us.Norton.com/support/DIY/index.jsp

================================

If you are in North America, you can call 866-727-2338 for virus and spyware help
infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
international information, see your subsidiary local Support site.

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

Tags: Windows

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