Digital fax on computer - when the computer is offline, what is happening to the incoming fax?

I have the HP all-in-one Officejet Pro 8600, and it is on the network.  I recently put to save incoming faxes as digital files on a computer on the network and it works perfectly when the computer is available.  My question is this: what happens to incoming, if the computer is offline or unavailable fax (as if someone shuts down the computer)?  I want to just make sure that faxes are not 'lost', and they will be printed or recoverable in some way.


Hi Memjay,

I understand that you have an Officejet Pro 8600 that you put in place the digital archiving of faxes to a network folder, and you have just a question about it. I will do my best to answer this question for you!

If your computer shuts down, and the printer had to receive a fax while it was turned off, the printer should hold that fax in memory (can generally hold up to about 30 pages in memory) and then when your computer is back on and pull has refreshed (generally set to 5 or 10 minutes) faxes in memory should appear in the network on the computer file. This document of setting up digital fax HP to save faxes received on your computer has a before you Begin section that explains just that ideally, you want to leave the computer at any time, but once again the printer there little memory to contain faxes until the computer is back on and looking faxes again.

I hope this helps to answer your question, have a great day!

Tags: HP Printers

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