Digital touch messages problems

Why I can receive and send digital messages tactile animation and my husband can send digital touch messages animated and when he gets then it just shows up as a guess we both same phones and iOS 10?

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Hi rachael2016,

Welcome to the communities of Apple Support!   Looks like you and your husband are exploring new effects of iMessage with iOS 10.   If the animation occurs on your husband's iPhone, him having check its settings reduce Motion in settings > general > accessibility.   If the Motion to reduce is enabled (green button), turn this setting off.

Reduce the screen on your iPhone, iPad or iPod touch resolution

When reducing Motion is enabled, certain effects screen change or are disabled on your device, including:

Use effects of message with iMessage on your iPhone, iPad and iPod touch

Enjoy the rest of your day!

Tags: iPhone

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