direct mail, can not open

I've used Windows live mail for some time, but today, trying to load a new GMAIL account, I stumbled upon an email address that I don't think I ever created, to GMAIL, but to prove it, I tried to send an email from it. After a while, I tried to open LIVE MAIL and could not get, box appears, TASK, SEND 2 MESSAGES of XXXXGMAIL.

The message never goes away, there is a small blue disk indicating that he works to send these messages, but I guess there is no such address to send from? and he is stuck.  I can't get into LIVE MAIL. Help...  Don, Canada

Hello

Welcome to the Microsoft community. I appreciate your efforts to resolve the issue. I will certainly help you with the problem you are experiencing.

We want to you to repair Windows Live Mail to make sure it is not damaged.

To do this, please follow the steps below:

  1. Open start. Go to control panel, and then click programs.
  2. Click on programs and features.
  3. Click with the right button on Windows Live Essentials, and then click Uninstall/Change.
  4. In the dialog box, select repair all Windows Live programs .
  5. Once the repair complete, restart when asked.

If the problem persists, uninstall and reinstall Windows Live Mail.

http://Windows.Microsoft.com/en-us/Windows-Live/Essentials-other#essentials=overviewother

Hope this information was useful. Let us know the results once you have tried these methods. We will be happy to help you further.

Tags: Windows

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