Directions in Windows mail go to the toolbar where contact group. I don't have this toolbar.

I currently use Windows Mail in Vista and try to create a contact group.  The help screen shown I should click Group Contact that appears in the toolbar.  My only toolbar is the one with the file, display, etc.  Under file, there is a contact button but no button in the group.  How to create contact group?

With IE 9 installed (which is not relevant to this question, but see www.oehelp.com/OETips.aspx#15), opening shows (on the file menu) 6 Contacts options:

  • Organize
  • Display
  • New Contact
  • New Contact Group
  • Import
  • Export

as the toolbar options.

So if you're not showing that, so there may be another problem.  Try to right click in the Contacts folder and then choose Customize and make sure he uses the model for Contacts.

Also, you could try to compact and repair the database (www.oehelp.com/WMUTil/) that he might have gotten corrupted some and that could lead to strange problems, such as problems of composition you see, that repairs would fix.

You can also check for antivirus interference Winmail (see www.oehelp.com/OETips.aspx#3).

Steve

Tags: Windows

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