DirectX issues at the launch of the Sleeping Dogs

* Original title: DirectX issues

Having problems with the game dogs sleep and the issue seems to be with directx. I have tried uninstall and update video drivers, as an administrator, check the game files, reinstall direct11x. Don't know what else to try

The failing application name: SDHDShip.exe, version: 1.0.0.0, time stamp: 0x543d6bb0
The failed module name: d3d11.dll, version: 6.3.9600.17415, time stamp: 0 x 54504002
Exception code: 0xc0000005
Offset: 0x0000000000118f2f
ID of the process failing: 0x13b0
Start time of application vulnerabilities: 0x01d04cb0aa6d78c8
The failing application path: E:\Steam\steamapps\common\SleepingDogsDefinitiveEdition\SDHDShip.exe
Path of the failing module: C:\WINDOWS\SYSTEM32\d3d11.dll
Report ID: 352f9a11-b8aa-11e4-8111-240a64075983
Faulting full name of the package:
ID of the failed package-parent application:

Hello

I understand your concern and will be happy to help with the problem.

To better help you, please answer the following questions.

  1. What is the brand and model of the computer?
  2. What version of Windows is installed on your computer?
  3. Is the Windows Up to date?
  4. Have you noticed any change in hardware or software before the show?

Before you begin troubleshooting, I think that check you and confirm if the computer meets the recommended configuration for playing the game below (Sleeping Dogs).

CPU: Intel or AMD Quad-core processor.

RAM: 4 GB.

OS: Windows 7 and more.

Video Card: card DirectX 11 NVidia or AMD ATI, NVidia GeForce GTX 560 or ATI Radeon 6950.

Free Disc Space: 15 GB.

The issue seems to be with the display adapters. I suggest you to uninstall display drivers and install through Windows updates.

Uninstall display drivers:

  1. Press Windows + letter 'r '.
  2. Type "Devmgmt.msc" and click OK.
  3. Expand the display adapters.
  4. Right-click on the display driver and select uninstall.
  5. Restart the computer.

Check and install the available updates (critical, recommended, and optional). Display drivers may be available through updates too. Follow the link http://windows.microsoft.com/en-US/windows7/Install-Windows-updates to get help.

Hope the above information is helpful. Please do not answer with the results so that we can help you.

Tags: Windows

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