Disabled applications with marked cross circle around him

I got the application Parallels on my Macbook Pro. Suddenly, an update alrert came when I tried to launch parallels. I hit accidentally YES. It was updated and now I need to enter the activation key once again, that I do not have access to.

So, I tried to restore the image of Time Machine application (just app restore but not the restoration of the whole image).

Now I can see the icon of the parallels application with a gray cicrle crossed on this subject. I can't launch the Parallels. Also I can't get the activation key if I reinstall parallels.

How to fix the restored application?

Also another question is, my timemachine showed some images of backups, but when I rebooted my macbook, I lost all my previous bodies timemachine.

Now, I am in a position to fix my parallels application, but may not be bale to do.

Please, help me to understand:

(1) why an application gets this circle crossed out around her? and how to fix it without reinstalling.

(2) why I lost all my images TimeMachine on restart the Macbook?

Thanks in advance.

(1) the version of the application is not supported on your current operating system.

the latest compatible version is V11

http://www.parallels.com/products/desktop/?utm_campaign=sitelink & gclid = CIaxlbL3q s4CFQNsfgodtAcIfg

If you purchased previous versions of the software, the key to series may be obtained by communicating directly with them.

If you do not have a key that you will need to buy a newer version of the software or to restore your computer to an instance where he worked under your operating system through Time Machine

(2) you follow the instructions of apples? If so, what are your light

Use Time Machine to back up or restore your Mac - Apple Support

Tags: Mac OS & System Software

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