[DISASTER] Operating system can not find the WiFi adapter
Just short description:
1. my laptop is Dell Inspiron 7720 (I tried to install several drivers, but only the driver Intel Centrino N 2230 installed without exception) so I think that I have the card WiFi Intel Centrino N 2230
2 WiFi worked a few days after I bought the laptop (BONE Ubuntu 13.1).
3. then I pressed Fn + F2 and turned off the Wifi adapters and bluetooth
4. after that, I was not able to turn them on,
and I've tried several things:
(a) I reinstalled OS with own Windows 7
(b) I installed all the drivers that are required for my laptop. I took by the Service Code on Dell site
(c) I have installed the latest drivers for the WiFi of the site of Intel for the Intel Centrino N-2230
(c) I checked the Dell Quickset application, and I see this checkbox, which turn on the Wifi and bluetooth, is disabled
(d) I see that the Wifi and bluetooth adapters are absent in hardware monitor in Windows 7 (I don't see them even in devices not recognized in the Hardware monitor. btw, no device not recognized in this monitor)
(e) I installed Everest and I see, that he has not found a WiFi adapter too
(f) I installed Intel Centrino Intel site problem diagnostic tool, and he says, that 'your driver is not attached to your WiFi traffic.
(g) I checked the BIOS Setup and found all hardware and the hardware options are enabled
(h) I have taken different distribution of Windows and repeat all the steps - the same result
And even Fn + F2 does not turn on the WiFi and Bluetooth.
What I intend to do it now: I'll try to move the game Windows power management to high performance, I'll try to disable the battery saving Mode, I'll try to reinstall Windows and re-install the drivers with recommended by order of Dell, but still a bit of hope, that helps.
Could you, please, give me advice, what can I do to make my WiFi work? I am really frustrated and will be very grateful if someone help
Best regards
Vlad
Vlad.Avilov,
Sorry for the delay, works.
5 days, you are under warranty. I should contact Dell Technical Support and they can be remedied.
Rick
Tags: Dell Products
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