Disc nagrywanie CD CD-ROM DVD-ROM, BD Blu - ray DVD

Hello, I have this problem. I have a samsung notebook r540, a year ago, I bought 2 it in lieu of a bluray burner burner a TD03RS Pioneer dvd/cd standard, he worked for a few months, recorded and wrote a few 25 GB bluray disc with Nero burning rom esperanza, but all of a sudden it has stopped in fact that and now my Windows 7 32 bit detects the writer as a CD/DVD BURNER and a BluRay player. Triend all, she was for service, returned and still nothing, don't know how to fix it

Hello

Thanks for posting your query in the Microsoft Community Forums.

Before troubleshooting, provide us with information.

1. don't you make changes to the computer before this problem?

2. What are the steps you have done?

3. in which service center or tech shop did you get the repaired computer?

4. What are the changes done by the service center or tech?

5. what happens when you try to access the bluray drive?

Please provide us with more information to continue troubleshooting as a result.

See the link on how to ask questions or help on the Forums.

Suggestions for a question on help forums: http://support.microsoft.com/kb/555375

Thank you.

Tags: Windows

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