Disk DVD - RW does not work after a clean install of Win7

I did a clean install of Win7 on my Acer Asprire 5738 yesterday, and I noticed this particular problem today, I needed to use the DVD player, which is a Slimtype DVD A DS8A3S ATA device.

The problem so far, is that it is a law to disappear each time the hard drive turns down, so, for example, I put a game disc, for the installation, the drive appears in my computer folder, the drive will turn up, and start the installation until it, lets say, I need to insert a license key... the disc will spin down and slowed down and then will disappear from the system.

I checked the properties on the material tab and it shows 2 devices, one is the device which is installed, that is, Slimtype DVD A DS8A3S ATA

Manufacturer: CD-ROM Standard

Location: Location 0 (channel 1, Target 0, Lun 0)

Device status: unknown

under this scheme, the other is listed as a WDC WD2500BEVT - 22zCT0 ATA as a type of hard drive

Manufacturer: (standard disk drives)

Location 0 (Channel 0, Target 0, Lun 0)

Status of the device: this device is working properly

I don't know what is the 2nd unit, that I have only one hard disk, and also, I do not know why the transition from vista home to a full HARD disk format and then install win7 would cause such a problem...

any help would be greatly apreciated

Hello Nostrildarmus,

I suggest that you run the CD burning, DVD and Blu ray discs convenience store which will automatically diagnose and solve common problems related to CD/DVD players.

a. open the reading and burning CD, DVD and Blu ray discs store by clicking on the Start button, then Control Panel. In the search box, type troubleshooting, and then click Troubleshooting.

(b) in the left pane, click Show all and then click on reading and burning CD, DVD and Blu ray discs.

You can also follow the link below and run them the Fix - it will automatically correct problems associated with CD/DVD drive:

http://support.Microsoft.com/GP/cd_dvd_drive_problems

Thank you
Irfan H, Engineer Support Microsoft Answers. Visit ourMicrosoft answers feedback Forum and let us know what you think.

Tags: Windows

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