Display card/video card does not support DirectX

First of all, I thank you in advance for any help I receive...

When running a game program, on occasion, the program is interrupted by a blue screen with a message something very long fault and then my computer shuts down. When I reboot, I get the error message statement, I send and the message...

To upgrade your

This problem occurred because your graphics card does not support the required version of DirectX. This version of Windows requires a DirectX 9.0 compatible video card or newer

If someone can point me in the right direction, until the card video and/or display adapter that I need, I would appreciate it. I don't run a daily automatic updates... don't know if it's important. Thank you, once again.

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Hello

·         What is the exact blue screen error that you are experiencing?

·         Game in which you try to read?

·         Which version of DirectX is installed on the system?

Method 1:

If you do not know the version of DirectX that is installed on the system, then, I suggest you follow the steps mentioned in the article below.

How to determine the Version of DirectX using the DirectX Diagnostic tool

http://support.Microsoft.com/kb/157730

Method 2:

I suggest to download DirectX on the system from the link below and then install it on the system and check if the problem is resolved.

End-user Runtime Web install DirectX

http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=2da43d38-DB71-4C1B-bc6a-9b6652cd92a3&displaylang=en

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.

Tags: Windows

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