Display is pixelated and faded.

New Toshiba NB 305. After about an hour of use, the screen suddenly become pixelated and faded (purple and pink tones).  Toshiba technical support suggests it's a software problem and they would be happy to fix it for the support costs for the software $120.00.  Not going not to happen.  I just want to know if there is a simple solution before I return this.  Note that I'm not very technical, please keep simple.  In the same vein, I could easily have missed something very simple here, so please do not assume that whatever it is. Thank you.

I see no reason why your display would be like this after an hour of normal use. From your description, the closest thing I can think of would be a change in display properties, for example the resolution of the screen, color depth, or both. Maybe a game with its own internal video settings can cause this behavior, but he's not sure supposed to.

My vote? Take him back while you can. There is no reason to put up with the product that you have.

  • If this proposal of solution solves your problem, please go back and mark as answer for others to consider.

Tags: Windows

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