Display problem model J053CL HP Envy 15t

Hello. I use this laptop for a few months now. So far, he has acted perfectly. But today, I noticed a small spot on the screen. He is tiny but perceptible and when you know it's there, it can be quite disturbing. The place is like a small line (a few mm), but the pixels are not dead. Instead, this area is extremely bright. So when the screen is white it's like you're watching an illuminating light source. It is not that notable, except that she is small. There is nothing on the screen and I have no idea about the solution. Help!

Hi Munat,

I saw your post about the problem with the line on your screen. It could be a stuck pixel try this weecast.fr document to see if that helps at all. You can confirm that this is a hardware problem with the display screen if you connect an external monitor to see if you get the same line. If you don't know that it's a software problem, if not then we have proved that it is a hardware problem.

If it's a hardware problem and the blocked Pixels link did not help then I would recommend that you contact HP because you have not had for a long time and it will be always guaranteed. You can contact HP Total Care at 1-800-474-6836 North America or you can start here if you live outside of North America.

Thank you

Tags: Notebooks

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