Displayport ENVY causes battery lose detection and performance max brightness

I have a HP ENVY 17 - 3D was released in early 2012, running Windows 7.

It has 1 HDMI port and 2 additional display ports. The graphics card is ATI HD 7690 M XT and supports switchable graphics on the fly.

The processor chip is 2nd generation Intel Quad Core i7.

Problem

When I use the displayport cable "Displayport to DVI" connector active, my battery would not be detected, and the brightness of the computer screen laptop builtin automatically tops out at 100%, without the possibility of reducing its brightness in my custom settings powerplan (100% light is bright for me). I recently started to use the displayport to send video clips as extended desktop to an old monitor LCD of Sony, which has instead of the latest HDMI DVI. The HDMI port has now been connected to the flat screen TV. Even if I converted the portable/DVI on the old Sony HDMI signal, and only a monstercable adapter-nothing fancy, I never lost the features. This started to happen when I started using the display port...

However, as soon as I return to the HDMI output that is unique to all monitors, my battery is still visible, and I can adjust the brightness of the screen through my powerplan again...

This problem is only apparent when I use display port...

Finally, the catalyst software is the original that came with the machine I can't update this because nothing else apparently takes in charge the switchable graphics and have had bad luck with the newer versions... If I'm wrong please let me know...

What I try to do

Very simply, the laptop's HDMI port will connect directly to a TV dish 1080 p SAMSUNG. This image is simply a mirror of the laptops display, which is also the same resolution - 1080 p. The old Sony monitor simply connects to the Displayport now via an active adapter 'Displayport - to - DVI' to use the extended desktop.

Overall, it's just 1 screen flat TV cloned/updates mirrored on the laptops display in the same resolution (1080 p), and 1 smaller screen for the range of extended desktop. So 3 screens are light in total:

Laptop + SAMSUNG TV via HDMI direct (in mirror and identical - the two 1080 p resolution)

Monitor Sony via displayport using '-Displayport to DVI-' active adapter.

Everything else works fine - I just lost my battery and the ability to control my screen brightness, which is huge for us with power outages and have reduced the brightness...

If anyone has had this problem and what should I do?

Any help appreciated...

Thank you very much

GIO

Hi @GGHP2016,

Thank you for the update.

If you remove the battery and always start your laptop, you can use your laptop without the battery.  If you leave the battery installed you can still use it on current alternative.

Please contact HP shopping for help in purchasing the correct battery. 1 800 hp direct (800-473-4732).

Please let me know the results.

Good luck!

Tags: Notebooks

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    Old battery? Unplug the power to the computer - remove the battery and clean the contacts with a pencil
    eraser (do not use this, if your battery is fine slots - just clean up the edges of the knife which fit in)
    them and be careful). Batteries are old, or it could be a problem with the computer.
    Check with the support of the machine system, and many of them have online forums.

    New Lithium-Ion type battery usually last longer if you do not unload their less than 30%
    However on a laptop that not extend their life a lot. Best is to use the a/c adapter
    When this is possible.

    I use the free version of BatteryBar to monitor my battery. Click on the green button on the
    Yellow box on the right side of the page to download the latest stable version.

    BatteryBar - free version available
    http://osirisdevelopment.com/BatteryBar/index.html

    Another good program

    Vista battery saver - free
    http://www.codeplex.com/vistabattery

    Problems with the lives of its use and the battery of power - Mr Fixit
    http://support.Microsoft.com/GP/windows_battery_power_settings

    You can also check with the manufacturer of system and forums that many use their own
    proprietary software to monitor the battery and they could be known problems with your battery.

    ============================================================

    Taking care of your laptop battery
    http://Windows.Microsoft.com/en-us/Windows7/taking-care-of-your-laptop-battery

    Battery meter: frequently asked questions
    http://Windows.Microsoft.com/en-us/Windows7/battery-meter-frequently-asked-questions

    Battery saver
    http://Windows.Microsoft.com/en-us/Windows7/conserving-battery-power

    Solutions to common battery problems
    http://Windows.Microsoft.com/en-us/Windows7/solutions-to-common-battery-problems

    What is the precise the battery meter?
    http://Windows.Microsoft.com/en-us/Windows7/how-accurate-is-the-battery-meter

    ============================================================

    Try this - to make a Restore Point

    How to create a System Restore Point in Windows 7
    http://www.SevenForums.com/tutorials/697-system-restore-point-create.html

    How to do a system restore in Windows 7
    http://www.SevenForums.com/tutorials/700-system-restore.html

    Then Control Panel - Manager of devices - Batteries - Double click on each item - drivers - tab
    Update the drivers (which can do nothing) - then do a right click and UNINSTALL each - RESTART
    who will update the driver stacks.

    Problems with the lives of its use and the battery of power - Mr Fixit
    http://support.Microsoft.com/GP/windows_battery_power_settings

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • A problem has been detected and windows has shut down to prevent damage to your computer.

    I was playing a game when the error occurred.

    Here's the Stop error message:

    The problem seems to be caused by the following file: nv4_disp

    STOP: 0X000000EA (0XFFB86980, 0XF9694CBC, 0XFFA9F318, 0 X 000000001)

    I have Windows XP Home Edition. Please do not hesitate to request additional information. Not really good at this. But I don't think that this problem can be with the video card.

    Please provide additional information on your system:
    What is your system brand and model?

    Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

    If your system works fine, what do you think might have changed since the last time it worked correctly?

    Can you make the system crash when you want
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    Now provide more information about your system and data against more recent accidents.

    Click Start, run and enter in the box:
    Msinfo32
    Click on OK and when the system info summary appears, click on Edition, select all, copy, and then paste the information here.
    For information about video drivers, expand components, click view, click on edit, select all, copy and then paste the information here.
    There will be some personal information (such as the user name and the name of the system), and anything that turns information private for you, simply delete the pasted information.
    This will minimize back Q & A and eliminate guesswork.
    Download BlueScreenView here:
    Unzip it and run it (BSV installs nothing) and let him complete the digitization of all your crash dump files.
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    Select (highlight) one or more of the most recent dump files by clicking on them and hold down the CTRL key to select multiple files.  Try to select only the most recent links that relate to your problem (perhaps five or six to start dump files).
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    ==================================================
    Dump file: Mini062110 - 01.dmp
    Crash time: 21/06/2010-11:51:31
    Bug Check String: MANUALLY_INITIATED_CRASH
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    Parameter 1: 0x00000000
    Parameter 2: 0x00000000
    Parameter 3: 0x00000000
    Parameter 4: 0x00000000
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    Caused by the address: i8042prt.sys + 27fb
    Description of the file: i8042 Port driver
    Product name: Microsoft® Windows® Operating System
    Company: Microsoft Corporation
    File version: 5.1.2600.5512 (xpsp.080413 - 2108)
    Processor: 32-bit
    Computer name:
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    ==================================================
    Send the information of the last 5 memory dumps (if you don't have 5 memory dumps yet, send the newest, you have).
    While you wait, please follow these steps:
    Perform scans for malware, and then fix any problems:
    Download, install, update and do a full scan with these free malware detection programs:
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    SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
    They can be uninstalled later if you wish.
    Restart your computer and solve the outstanding issues.
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    I'm learning the basics for development of Java for BlackBerry, the version I use is 6 SDK.

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    EDIT

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  • Portege M800 new battery - "no battery is detected.

    Hello!

    I bought new Toshiba battery original for my M800-107, since man alone has lost half of its capacity. The problem is when I plugged this new battery in Win7 says "No charge, battery connected" and after that "no battery is detected. When I unplug AC, laptop works, but when I plug it again, still no load (no existence of the battery). The Red of the battery charge indicator flashes, when the AC is unplugged, lights when AC is connected. I have tried everything what I found on the internet for this problem, but nothing worked :-(

    I also tried Ubuntu to see if Win is the problem, but the same problem occurred.

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    Did you buy original battery Toshiba Toshiba logo on the label of the battery?
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  • Equium A300D-13 x - No battery is detected

    Hello

    Recently, I thought it would be time for me to buy a new laptop for my Toshiba Equium A300D-13 x from the current battery is so old, I get about 5-7 minutes to load off of him.

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    Have you had the same battery problems with the old, original battery?

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    However, I would recommend checking the version of the BIOS.
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