do not charge the iPad battery

I bought an iPad Mini 2 a few days ago and it doesn't seem to be able to charge. I tried several USB ports and also the charger which is included in the package - I was sure that it was not sufficiently powered Chargers so I bought a charger 12W yesterday and it still does not work could it be some related software questions? It works on iOS 9.2.1 - if that matters.

* edit *: I forgot to mention that I am able to load it when it is off, but not when turned on

Thank you for your help in advance

Genteral troubleshooting, some of which you have already so forgive me if. This is a repeat

Try different cables, sockets and powerblocks, in different combos to reign in or exclude all the foregoing.

Look in the port to ensure that you do not see any visible damage or dirt even. As silly as it may sound a piece of lint can spoil things.

Try to reset your iPad by pressing the home button and sleep for about 20 seconds. When you see the silver Apple, let go and let it restart and try again.

With your powerblock, take it apart and put back together (slides just taken off of the other party, a feature to allow people to exchange the plug types) this connection can have problems or not be aligned.

If go you through all that and it still does not load, it could be the battery. Then you can make an appointment at your Apple store or service provider authorized and have them check the battery. If your camera is still under warranty and the battery is not right manufacturing defects to the northeast of free replacement can. If this isn't the case, it is about US $100 to have a battery replaced. Don't forget to save before you take in there, just in case

Tags: iPad

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