Do not know the security key to connect to the router

Laptop was working great until the snow storm last weekend.  The due cable company reset the ordinary computer in their office.  Portable now say I am disconnected from the router.  Msg said linksys connection is available and I can connect automatically.  When I try to connect, I get a msg asking for security key.

I entered a number, I thought was the key to security, but said msg number is incorrect.  How will I know what is the security key?

Hello LindaBarker,

If you you were given your Internet Service Provider (ISP) Linksys router I would then contact them on connect.  If you bought this router separately, I would still contact your ISP first, and then you have to go to Linksys for support on this.

Thank you

Tags: Windows

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