do not open Lightroom, photoshop and creative cloud. Impossible to uninstall either. any suggestion?

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• ASUS new comp, windows 8.1... try to install Adobe photoshop CC (installed 42%), lightroom CC and creative cloud with msg:ERROR combo: third payload Installer vcredist_x64.exe failed with exit code:-2147024546 and msg:ERROR: cannot install microphone

  New Asus windows 8.1 desktop computer... try to install Adobe photoshop CC (installed 42%), lightroom CC and creative cloud with msg:ERROR combo: third payload Installer vcredist_x64.exe failed with exit code:-2147024546 and msg:ERROR: failure to install the Package redistributable Microsoft Visual C++ 2012 (x 64). Please try to install by double-clicking the executable file to "C:\Users\Milan\AppData\Local\Temp\{12D1155A-EC7D-48B0-B8A9-1738A801773A}\Photoshop_15_LS 20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x 64) \vcredist_x64.exe", or download and install the 2012 Microsoft Visual C++ Redistributable Package last (x 64) Microsoft Web site - www.microsoft.com.

  When you try to install MS Visual C++ Redistributable Package 2012 on my computer it comes to msg: you cannot run it on this PC... Please HELP Milan

  Hi Milan, please share the OS version so that we can help you properly. Check: How to fix error download creative cloud?

  Let us know if you still get the same message.

  It's you

  Atul_Saini

• I have adobe id and track a version of lightroom. my career is over. I can use it either, but I also can not download lightroom via my creative cloud again because I have already. so now I can't download and I can't use it

  have adobe IDs and track a version of lightroom. my career is over. I can use it either, but I also can not download lightroom via my creative cloud again because I have already. so now I can't download and I can't use it

  Try: convert Creative Suite 6 members creative cloud applications

• Hi, I have a subscription in photoshop and creative cloud which includes the luminous room. but he asks me a serial number now; can anyone help please?

  Hi, I have a subscription in photoshop and creative cloud which includes the luminous room. but he asks me a serial number now; can anyone help please?

  Help creating cloud / Cloud Creative applications request serial number

  https://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html

• Now, when I try to merge raw Nikon Pro HDR (in bridge & Win 10) photo, fusion hangs in 2015 of Photoshop and never finished all the steps. Any suggestions or workarounds?

  I have recently installed Windows 10. Now, when I try to merge raw photos from Nikon to HDR Pro (in bridge), fusion hangs in 2015 of Photoshop and never finished all the steps. Any suggestions or workarounds? I don't seem to have this problem in Windows 8.

  Hello Putnam,

  Please follow the steps below.

  > Launch Photoshop

  > Click Edit > Preferences > Camera Raw

  > Uncheck CPU chart use

  

  > Click Ok

  > Quit Photoshop and Bridge

  > Relaunch Photoshop and verify that the problem.

  Let me know if it helps.

  ~ UL

• Photoshop and creative cloud does not work?

  OK, so I tried to open photoshop and whenever I get a message saying "Adobe photoshop cc 2015 has stopped working, windows will notify you when there is a solution for the problem" and I also tried to open the creative application of cloud, but when I open it it is empty, do not show the apps I have. So far only lightroom opened. PS I have windows 8

  reset your preferences-

  Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html

  Adobe media encoder: https://forums.adobe.com/thread/1713540

  Legacy: http://helpx.adobe.com/after-effects/using/preferences.html

  Bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html

  Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

  Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

  Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html

  InDesign: https://forums.adobe.com/thread/526990

  Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

  Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0

  Photoshop: https://forums.adobe.com/thread/375776

  Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm

  elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html

  First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

  If that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall

• I would like to know how to cancel a subscription. It seems to be really difficult. I'm not happy with the product, like everything I wanted it was photoshop and creative cloud I.

  I just want to know how to cancel a subscription to creative cloud. Certainly we can do a lot easier than all this.

  See link below:

  https://helpx.Adobe.com/creative-cloud/help/cancel-membership.html

• help from lightroom 6 and creative cloud investigation bugs

  Hello

  I have lightroom creative cloud

  1)

  If the HELP press it open http://community.stage.corp.adobe.com/chcservices/services/redirect?u=http://help.stage.ad obe.com & p = Lightroom_6.0 & l = en_U...

  but the url doesn't work- ERR_NAME_NOT_RESOLVED

  2)

  can not go to the creative cloud survey

  It opens http://www.surveygizmo.com/online-survey-not-found/?utm_source=Customer%2BSurveys & utm_medi um = redirect & utm_campaign = Onlin...

  "This investigation does not appear to exist...". »

  so, everything is epic

  Hi Igor,.

  Thank you for bringing this place, we wish to inform you that it is questions of and that we can work on it.

  At the same time, this is what you can try: https://helpx.adobe.com/lightroom/topics.html

  Thank you

  Atul Saini

• installation of Photoshop and creative cloud on macbook

  Hi all

  I have a student with adobe account which allows me to download all the programs I need, Ive got all downloaded on my imac

  However I would like to download it and install it on my macbook air as well but it keeps saying that I don't have the conditions required for download, please help ASAP

  Thank you

  If the machine does not meet the system requirements for the software, there is not much that can be done.

  The system configuration required

  Creating cloud - https://helpx.adobe.com/creative-cloud/system-requirements.html (individual applications are also on this page)

• Lightroom 6 and Creative cloud issue

  I was enrolled in the plan of creative cloud and I decided to upgrade and buy 6 Lightroom. Well I uninstalled everything and installed 6 Lightroom but this CC continue to flow at the beginning initial upward! What gives? I am frustrated beyond!

  See this link on how to serialize a CC version to make a stand-alone version:

  How to convert a trial CC 6 Lightroom Lightroom

• I can't open the creative cloud in my office. Any suggestions?

  I'm having the same problem, I connect with the CC desktop app and I get a blank white screen. No spinning ball or whatever it is. This seems to be a recurring problem.

  I tried to restart, same thing. I'm using MacOS 10.10.4 If that helps.

  Thank you

  Hi Melissa,

  I think you are referring to the white empty window of CC desktop application.

  Please refer to the threads below where this issue has been addressed:

  Creative cloud is empty window why?

  Cloud Desktop App is empty?

  New application Cloud Creative unusable: it is empty!

  Re: Empty opening creative cloud app

  Kind regards

  Sheena

• I read the advice about the links of email that does not open in Firefox and I reset the value by default as suggested. I seem to have "lost" all of my downloads?

  Hello
  I had problems with links in emails not open their web pages when I clicked on them. I've read some of the info on the help and decided to reset default Firefox. Later, I realized that my "downloads" had been removed. Is it possible to restore these because they are all related to Internet Marketing elements such as plugins, I downloaded ebooks, scripts etc etc?
  I work on Windows XP
  I looked in the folder that was created automatically by Firefox on reset but I can not find them in there!
  Any suggestions please?
  Trevor cordially

  You are the very welcome, Trevor. I'm glad everything worked out for you.

• I can not open the site of creative cloud to install Setup

  I need help to open CC site there is a problem or is the site accepts only not operating system Mac Pro?

  all loading of page without any feedback

  Clear the cache and browser cookies, delete the Tmp folder.

  or try again with a different browser like Chrome or Firefox... Always the same?

  You can download at the bottom of the link:

  https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg

• I deleted all involved with CC photoshop and creative cloud says that CC PS is still on my PC

  I can't reinstall it again and its very annoying... How would I be able to reinstall it

  Use the cleaner script to remove CC, then reinstall.

  http://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

• For some reason, I am unable to open the creative cloud in my office. Any suggestions?

  After installing the program for the first time, I am unable to open it. I use windows 8. Does anyone know how I can fix this so I can access the apps?

  Restart the system worked. Thanks for the tip.