"do you want to download and install the software" hp photosmart c4200 series '? "
I get this message on my mac running update 10.8.1 Mountain Lion - Software does not help. It printed correctly on 10.7. I can still access the parser. Any ideas?
Hello
Be sure to restart the MAc and Champagne for any change.
If this help not try to reset the system pritning and then add the printer:
* Be aware that reset the printer system will eliminate any existing queue and reset all custom settings driver.
Click on the Apple menu and then click on System Preferences.
Select Print & Scan.
Right click (or Ctrl + click) your product with the Printers list in the left panel and then click on reset printing system.
Click OK to confirm the reset.
Type your user name and password.
Click OK. The printing system resets.
Now, click on the sign more and try to add the printer again.
IF none of the steps above tdoes not solve the problem download and install the package below:
http://support.Apple.com/kb/DL907
Once installation is complete, open the system preferences > print & Scan and add the printer again.
Thus also ensure the printer directly connected to the Mac, not by the bias of the USB or extention and a USB hub is not longer than 2 - 3 m long.
Please let me know if any other problem,
Shlomi
Tags: HP Printers
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Hi @JZjr,
Welcome to the HP Forums!
I see that you have trouble to install your HP Envy 4524 on Mac OS X 10.11 El Capitan. I'm happy to help you!
For this printer, there is no full feature software and drivers directly from HP for Mac OS X 10.11 El Capitan. This printer can use the built-in driver directly from Apple, which is installed by using the Apple update. According to this document, OS X v10.11 v10.10 compatible printers.
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If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!
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Comment
In particular, it is the opinion of this Expert that you ban HPSA to download and install a BIOS update on your computer. You should always, in the opinion of this Expert, look for the updates to the BIOS on the website of your computer and only download and install a BIOS update when the update is directly applicable to your situation or if you are having problems with your computer.
For your reference:
Troubleshooting HP Support Assistant (Windows 7)
Good luck!
Click on the star of congratulations !
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