Document to the printer does not cancel for what I can print other things
My printer HP Deskjet 1000 has a document which continues to view "delete", but I'm unable to cancel when I right click under the State in the settings. Therefore, I am unable to print something again or try again to print the original document. I was able to cancel other documents I tried to print, but not this one. He repeats to me just "delete...: but won't Cancel." Please help if you can, I really need to use the printer. Thank you.
Hello
I think you need to delete the queue. For Windows, try it please:
Hold down the Windows key and press R.
from the run window, type services.msc and press to enter.
If the computer asks you to Admin, you have to accept that,
regarder watch down to the print spooler service, right-click and select Properties
Click the Stop button,
Go to C:\Windows\System32\Spool\printers
delete the job inside this folder
restart the machine.
Kind regards.
Tags: HP Printers
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