Document won't print or delete

I have a Lexmark s600 network printer. A document is in the queue and do not print or delete. No other documents will be printed. How can I get to the print spooler to remove the offending document?

See this tutorial.

http://www.SevenForums.com/tutorials/89483-print-spooler-queue-clear-reset.html

Tags: Windows

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    · What is the number and model of the printer?

    · Do you remember all the recent changes on the computer before the show?

    You can check out the link below and try the suggested steps: how to cancel printing or to delete a print job that is stuck in the print queue in Windows XP: http://support.microsoft.com/kb/946737

    Also try the steps listed in the link below: printer in Windows problems: http://windows.microsoft.com/en-us/windows/help/printer-problems-in-windows

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