Documents in the print queue will not cancel or print

I tried all the usual cancel, delete, turn off the PC, turn the printer off, turn them both off the coast of all etc.

Do or not.  There is no test.

These directions will not work with Windows XP, but it's the right idea.

She also leaves a file .cmd lingering somewhere on your system.

I propose the following technique that works for all versions of Windows and will not let any .cmd persistent or other files on your system:

First to clear the print queue, you have to stop the print spooler service, and then remove all the jobs/print files pending.
    
You cannot delete all print jobs in queue so that the Print Spooler Service is running, so you have to stop first.
        
To stop the Print Spooler Service, click Start, run and enter in the box:
        
services.msc
        
Click OK to open the Services Applet.
        
Locate the Print Spooler Service, right click and choose 'Properties' and then click on the "Stop" button to stop the Print Spooler Service is running.
    
The option "Startup Type" of Service properties print spooler is usually set to "Automatic" (which is now a good time to check it out).
    
If the "Startup type" is not set to "Automatic", set the "Startup Type" field to "Automatic" If that is your desire (which now is the time to check it out).

Do not try to start or restart the Print Spooler Service again...
    
Next. remove all updates pending upward and forward to printing from XP.  If they do not print before, you will need to send them to the printer again once things are cleaned in service yet.
    
Using Windows Explorer, navigate to the following folder (assuming that Windows is installed on your C drive):
    
C:\WINDOWS\system32\spool\PRINTERS
        
Delete all the print jobs in queue (select and delete all the files) in the folder if the folder is without waiting for print jobs.  The folder must be empty when you are finished.
        
Reboot your system and check the Print Spooler Service again to make sure the Print Spooler Service restarts automatically restart (given that the startup type is set to automatic).
    
After the reboot, check again the spooler service for printing and the 'Status' column for the print spooler must be read "started."

Submit new failure of print jobs.

Tags: Windows

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