DocumentViewer error 1706

Recently, I had to reinstall my Kodak AIO printer.  After that, an installer of Windows at startup box will appear whenever I start my computer.  When I cancel, it eventally this message: 'documentViewer-error 1706.  Valid any source not found for the DocumentViewer product.  Windows Installer cannot continue. "It's quite boring to do whenever I start my computer.  I tried to reinstall the software, etc.  Te only way I can remove this box to install windows at this time is to hit CTRL + Alt + Delete and remove it like this.  Please help me with permanently remove this box.

Hi Dagwoodusa,

This would happen if the printer drivers and software are not correctly installed on the computer.

I would suggest that you completely uninstall all printer drivers and software on the computer, later re-download and install the printer drivers and software.

http://support.en.kodak.com/

 

If the previous step fails then I suggest that you perform the clean boot procedure to check if another third-party program installed on the computer causes the error at startup.

To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See the link below to learn more about how to clean boot.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

(a) click Start, type msconfig in the search box and press ENTER.

(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

(c) under the general tab, click the Normal startup option, and then click OK.

(d) when you are prompted to restart the computer, click on restart.

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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