Does anyone have any problems installing CS6 Master Suite from a DVD on Mac?

I try to install the master CS6 Suite on a mac that has OS X Mountain Lion on it. I get an error message that the software cannot be verified, and he could be wrong. I bought the DVD from Adobe directly, and he seems to have the right paper work which means that it is a legal copy. I've been in touch with technical support and they try to help him, but it did not work. In addition, Adobe certified serial number so there is nothing wrong with it. Anyone else have any suggestions?

Thank you

It is a known issue, see this:-

http://helpx.Adobe.com/Creative-Suite/KB/genuine-verification-failure.html

Tags: Adobe

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