Does not start Equim A60 - system is damaged or missing

Hi, is there anyone who can help me to save my data I had on my laptop Equium A60. The system displays this message when I boot it "WINDOWS\SYSTEM32\CONFIG\SYSTEM" IS DAMAGED or MISSING. I got my disk to RESTORE but it clealy invite, a warning message that all my data would be lost for the default setting is installed. I will definitely use this disc, but before that I need my data. Please also note that Windows XP is running on my system.

The problem occurred when I installed the drivers for a BLUETOOTH dongle. The installation was perfect but when I rebooted my windows the above error msg appears and I can't get into windows. I used the F8 key and tried all the option here but none of them worked and I took them to the same message.

I would appreciate if someone can help me in this matter.


Hello Adnan,

There is unfortunately no way to load your operating system with the error you describe. As you have already discovered it does not load even in 'SAFE' mode

This means that you only options for recovery are: -.

1 reinstall the recovery CDs (which will lose all your data during the re-form)

2 try to recover the situation by using a Microsoft Installation CD authentic (by using the Recovery Console)

3 remove the hard drive from your laptop and screw (with a USB caddy) to another PC so that you can
Retrieve your data befor using option 1 above.

Option 3 would probably be your best way to recover and would mean that you would not lose your data.

I also recommend that you invest in a proper backup strategy (possibly drive external hard USB and a utility such as Norton Ghost or Acronis True Image) so that you can protect your system from such incidents in the future.

Kind regards

Tags: Toshiba

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