Doesnot Print-massage & error.

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• HP Officejet Pro 8620 does not print, but the document is sent to the printer without error

  I bought a HP Officejet Pro 8620 and connect 2 computers via a wireless connection with the latest driver.
  In the first computer (windows 7) I can print without any problem
  On the second one (windows 8), when I try to print, I can see in the windows printer spooler file that I'm going to print. The file is sent to the printer, without error, BUT nothing happens.
  I already tried reinstalling the drivers, restart the computer, the printer. I tried to connect to a wired network. It still does not. It's very weird but I got no error, just does not print. I thought that the printer does not work, but on the second computer I can print.
  Thank you for your advice

  Hello

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• Incompatible print cartridge error C309g.

  Incompatible print cartridge error C309g. When replacing foul 564 XL (black), now I get this message. The new cartridge works in another printer that uses 564 XL. Went ahead and tried another brand new 564 XL - same message. Have turned printer on and outside. Is there a way to reoot, clean or otherwise set the printer before assuming it's really broken? Other suggestions?

  UPDATE: this has been resolved with a hard reset. I found how to do this in another post (thanks bassergitz!). How to do a hard reset or 'dirty power up': when the printer is on, pull on the power cord to the printer and the wall. After 30 seconds reconnect power to the wall and printer. It will take several minutes to initialize.

• XP Printer Spooler error

  Original title : XP Printer Spooler error - tried

  Hello

  It's my client computer, so I'm not always in front of her, most work at home.  It has a desktop with XP and a HP printer.
  I tried the following:

  http://support.Microsoft.com/kb/810894

  http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

  http://forums.techarena.in/Windows-XP-support/1040367.htm

  I also tried to uninstall the printer, what has not worked and went to the HP website and downloaded the latest driver update and the

  the entire facility was updated too.

  I rebooted several times, all cleaned and everything, I'm stumped.  Any who have suggestions or you know why nothing works?

  Any help would be greatly appreciated!

  Thank you!

  Holly

  Actually, no.  What I was referring to came from http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm .

  Usually, this will do a good job of cleaning of the drivers with Windows 2000 and later versions (not the case with Windows NT 4).

  If the print spooler service is not running, or you want to make sure that there are no remains of printer driver, follow the instructions below, or use the cleanspl.exe of Windows 2000, XP, or 2003 Resource Kit (http://www.microsoft.com/downloads/details.aspx?FamilyID=9d467a69-57ff-4ae7-96ee-b18c4790cffd&DisplayLang=en).  cleanspl.exe Windows 2003 Resource Kit tools works on Windows XP.

  Some information about cleanspl.exe:

  • cleanspl.exe did a very thorough job of cleaning the print spooler stuff, but it does not remove the dependence of the spooler service on the Lexmark service (see Special on Lexmark printer drivers information).

  • You can use it to clean the stuff of spooler on another computer (i.e. remote).

  • When you run it, it asks you if you want to remove things that are actually delivered (and installed by default) with Windows.  In most cases, you need No corresponding guests (you won't remove the Port TCP/IP Standard or BJ language monitor).

• the Photosmart b110 series printer: Ox19a0020 error code

  My printer has error code ox19a0020 I looked for alternatives to the HP site and I cleaned the printhead manually according to instructions and pulled the plug and replace etc etc and yet it still has the same error message. Help

  Hi @nannie07

  Thanks for getting back to me.

  I agree, you probably need a new printhead.

  Printhead replacement games are available from HP customer or authorized service providers assistance.

  Contact HP for service in all countries except Asia-Pacific.

  If you have completed all the above steps and your product still has a problem, the printer service
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.

  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

• 942 printer, cartridge error

  dell 942 printer, works well, until yesterday.

  printer says error cartage, what happens? How can I fix the problem!

  Justin,

  Usually the cartridge get dried out and needs replaced. The sensor are more readable by the printer.

  Rick

• HP Photosmart 3110 referred to the documentation for the printer. Error 0xe18a001

  HP Photosmart 3110 referred to the documentation for the printer. Error 0xe18a001

  Hello caromuna,

  It seems that other users have found a way to completely reset the printer back to the default settings, which can help with this question.

  The reset is discussed in this forum thread and seems to be a bit difficult to fill. Let me know if it helps to solve your problem.

  Photosmart 3310 ink system failure

• my printer shows error & or shows offline

  my printer shows error & or watch the printer is offline

  Ronald

  What error does show?

  You have the right drivers and software installed?

  You can run this fix it tool to see if it helps with your problem.

  http://support.Microsoft.com/mats/printing_problems/

• Oxooooo6ba print spooler error

  Just added printer to new computer

  Hello

  Check with the manufacturer of the printer for drivers updated, their support and forums for known
  questions.

  --------------------------------------------------------

  Use this method to clear the spooler and then uninstall and reinstall your printer (check with the)
  machine for the most recent driver).

  Check Mr. Fixits here and if you must use other methods to go back and try them
  again thereafter.

  Problems of print and error - a Mr Fixit of printing
  http://support.Microsoft.com/GP/printing_problems

  Solve printer problems - a Mr Fixit
  http://windowshelp.Microsoft.com/Windows/en-us/help/8c11977e-8244-408f-A036-7978a618d7a21033.mspx

  ------------------------------------------------------
  Logon as administrator

  Start - type in the search box-> COMMAND - control to the top of the list and RIGHT CLICK – RUN AS ADMIN

  You can copy and paste each line except those brackets and press ENTER after each.

  net stop Spooler

  (echo suppression of all print jobs)<-- you="" should="" see="" this="">

  ping localhost n 4 > zero

  del/q %SystemRoot%\system32\spool\printers\*.*

  net start Spooler

  (sound Done!)<-- you="" should="" see="" this="">

  ping localhost n 4 > zero

  Another way
  http://4sysops.com/archives/how-to-cancel-a-print-job-that-hangs-under-Windows-Vista-and-XP/

  Check the print - DELETE/STOP queue all jobs - then right click on the printer - REMOVAL
  http://windowshelp.Microsoft.com/Windows/en-us/help/bb6f81d9-4092-4ac8-9716-2bd008f513e11033.mspx

  If you use Control Panel - Classic - printers

  Try after unplugging your printer if necessary.
  ------------------------------------------------------------

  Check this thread if necessary - to stop and erase the spooler

  http://social.answers.Microsoft.com/forums/en-us/vistaperformance/thread/a15779d6-ac0d-42FD-9Ac2-a1da241ea19f/

  and here
  http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/58b54fa9-cf6f-40F7-90b2-8093c6777493

  ------------------------------------------------------
  Clean the General corruption and repair or replace the damaged/missing files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  CheckDisk (chkdsk) runs at startup.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  ==========================================

  Start-up services - type in the search - box found at the top of the list - made right click on - RUN AS ADMIN

  Check the default settings of spooler print and dependencies and their dependencies
  http://www.blackviper.com/WinVista/services/Print_Spooler.htm

  Check all the default service settings - reset ALL services back to default values
  http://www.blackviper.com/WinVista/servicecfg.htm

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Print Spoller error

  My printer had disappeared.  When I try to go to the Add Printer Wizard, I get the following error message:

  Operation could not be performed. The print spooler service is not running.
  This error occurs because the spooler service has not been started or has stopped working.

  I tried to manually restart the print under Adminitrative tools spooler: Service: print spooler and I get the following error:
  Error 1068: The despendency service or group could start.

  I tried to run Fix It Microsoft, and he can't come up with a solution.

  Any suggestions?

  Hello

  Check chan seen message here - one of the highest.

  fixed spooler subsystem app stopped working
  http://social.technet.Microsoft.com/forums/en/itprovistaprinting/thread/460f297a-dd66-4476-A176-542e1519ca3e

  ===================================

  If the above didn't help:

  Use this method to clear the spooler and then uninstall and reinstall your printer (check with the)
  machine for the most recent driver).

  Check Mr. Fixits here and if you must use other methods to go back and try again
  thereafter.

  Problems of print and error - a Mr Fixit of printing
  http://support.Microsoft.com/GP/printing_problems

  Solve printer problems - a Mr Fixit
  http://windowshelp.Microsoft.com/Windows/en-us/help/8c11977e-8244-408f-A036-7978a618d7a21033.mspx

  ------------------------------------------------------

  Logon as administrator

  Start - type in the search box-> COMMAND - control to the top of the list and RIGHT CLICK – RUN AS ADMIN

  You can copy and paste each line except those brackets and press ENTER after each.

  net stop Spooler

  (echo suppression of all print jobs)<-- you="" should="" see="" this="">

  ping localhost n 4 > zero

  del/q %SystemRoot%\system32\spool\printers\*.*

  net start Spooler

  (sound Done!)<-- you="" should="" see="" this="">

  ping localhost n 4 > zero

  Another way
  http://4sysops.com/archives/how-to-cancel-a-print-job-that-hangs-under-Windows-Vista-and-XP/

  Check the print - DELETE/STOP queue all jobs - then right click on the printer - REMOVAL
  http://windowshelp.Microsoft.com/Windows/en-us/help/bb6f81d9-4092-4ac8-9716-2bd008f513e11033.mspx

  If you use Control Panel - Classic - printers

  Try after unplugging your printer if necessary.

  -------------------------------------------------------------

  Also check the spooler print and its dependencies and addictions Service.

  Print Spooler service
  http://www.blackviper.com/WinVista/services/Print_Spooler.htm

  How difficulty Windows Vista print spooler starts do not
  http://www.ehow.com/how_4920100_vista-print-spooler-not-starting.html

  ------------------------------------------------------------

  Check this thread if necessary - to stop and erase the spooler

  http://social.answers.Microsoft.com/forums/en-us/vistaperformance/thread/a15779d6-ac0d-42FD-9Ac2-a1da241ea19f/

  and here
  http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/58b54fa9-cf6f-40F7-90b2-8093c6777493

  ------------------------------------------------------
  Clean the General corruption and repair or replace the damaged/missing files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  CheckDisk (chkdsk) runs at startup.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  I hope this helps.
  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Cannot set default printer. Error code 0 x 0000709

  Printer Deskjet HP3510 instaled on Hp laptop running windows 7. Cannot set default printer. Error code 0 x 0000709. Removing software and old computer

  tgwright,

  Thanks for the additional info. With the doctor print and scan does not locate a corrupted software/driver problems its time to turn to the operating system itself. Others who have had similar problems with the same error indicate a corrupted registry key, the origin of the problem:
  http://goo.GL/t94JG

  http://goo.GL/uejgi

  Beware these solutions indicate the change of information in registry (very dangerous if you don't know what you're doing). If you are not familiar with the registry or have never been here before that I would suggest seeking additional support in some way (local / Microsoft IT / PC repair service, etc.).

  Good luck!

• Dell 922 AIO printer - printhead error

  My printer has just started showing a message "print head error".  I followed the steps of power down, then remove and reinsert the cartridges, but nothing worked.  Any suggestions?

  NovaScott

  NovaScott,

  Have you tried this...

  Unplug the printer from the wall. Now remove the powerbrick for 60 seconds. This will reset the error message that gets the printer. Everything back in and power the printer on.

  Open the printer and remove the black Dell series 5 ink cartridge and make sure that the tape is the cartridge, and then reinstall the cartridge back in. Now do the same for the Dell series 5 color cartridge. Now, when you close the printer, it should display an alignment page. Error messages?

  Dell series 5 ink cartridges have a sensor in them and cannot be reused. Article on Dell ink cartridges filling

  They can be purchased at Staples, Wal-Mart or any Dell website.

  Print Cartridge black = Black (left) cartridge = color (right side)

  Photo cartridge = cartridge black (left side) = color (right side)

  It is also possible to get a new cartridge with a bad sensor. Please consider the place of purchase for a replacement.

  Rick

• My HP C4750 sat unused for two years. Both new cartridges are so-called 'Print cartridge error': help!

  My HP C4750 wireless and wireless has worked on occasion, so I used a different printer and let sit unused HP two years.  Now I need to use it, now using a cable to my computer laptop, bought two new ink cartridges and show 'print cartridge error.  It cannot read ink levels that should be 100% of new cartridges. I really think that the cartridges are inserted correctly.  Wonder if something is dried up inside? Help please!

  Troubleshooting steps described in this document can help solve your problem.  Be sure to clean the contacts of the cartridge and printer as shown in the second Solution.

• HP Laserjet Pro print FAX error messages M127fw

  My M127fw Pro Laserjet prints an error report anytime that the incoming telephone line becomes active.  It's a line for FAX use only, and there is never intend to use this to talk.  Given that any appeal could only be a robo call or a solicitation, a "No. FAX detected" printed report is UNnnecessary.  I would like to stop the printing of this error message.

  Hi @furstm ,

  I see that you have problems during the installation of the printer on a dedicated line and the printer will print a 'no. FAX detected' printed report when eventually comes a robo call or a solicitation. I would like to help you today.

  Select never to print Fax error report.

  Select the Menu icon on the screen of the printer, Fax.
  Select Fax reports.
  Select the Fax error report.
  Select never.

  This should solve the problem.

  Have a great day!
  Thank you.

• 0x800706b9 print spooler error

  I have a 8.1 Microsoft Windows and a HP Desktop 2512.

  My computer no longer recognises my printer. I keep receiveing an error of 0x800706b9 print spooler

  I tried the net start spooler command, but that has failed. What to do next? Help, please!

  Hey @crod57,

  Welcome to the Forums of HP Support!

  I understand that you are no longer able to print from your computer Windows 8.1 for the all-in-one printer HP Deskjet 2512 as your computer reports a 'print spooler error: 0x800706b9'. I would like to help you today with the resolution of this error of print spooler. Now, just so you know, the print spooler is a feature of your operating system. It is integrated with your Windows computer. Essentially, it's the printing system built into your computer. Printers rely on the print spooler works to print. The spooler is not specific to HP. So, I will be able to offer you a few steps of standard troubleshooting on the computer. However, if the problem persists you may need to talk with Microsoft Product Support or your computer manufacturer to solve this problem of operating system. That being said, can I please have you follow the steps below to resolve this issue.

  Step 1: Check print spooler:

  1. Open your screen to Start by clicking the Windows button on the lower left side of your computer screen or by selecting the Windows key bottom left of your keyboard, to the right of the Ctrl key
  2. In the start screen, type run
  3. Click Run to launch the run dialogue box
  4. In the run box, type services.msc and click OK
  5. When the Services window opens scroll down until you see the print spooler
  6. Click Print Spooler once just to highlight
  7. If you Start in the upper left corner that indicates that your print spooler is actually stopped (not good). But we will leave that for now.
  8. If you stop or restart in the upper left corner, this indicates that your print spooler is actually started. Please click on stop to stop the service momentarily.
  9. Reduce this window which will allow us to come back here

  Step 2: Check the spooler folder:

  1. Reopen your splash screen
  2. Computertype. Click on the computer (or on This PC) when it fills so
  3. In the computer window, select your Drive C
  4. Click on Windows
  5. Click on System32
  6. Click on the reel
  7. Click PRINTERS. You can get permissions to a warning, just continue beyond that.
  8. PRINTERS of the folder must be empty. If there is no file here, they are corrupt print jobs. Right click on anything in that folder and 'delete' files.
  9. Close the PRINTERS folder

  Step 3: Start Spooler and audit dependencies:

  1 open the Services window we previously minimized

  2. click on print spooler to highlight

  3. click on Start in the upper left corner

  4. If you get an error message please take note of this

  5. If the print spooler starts successfully you will see "stop and restart" as your options at the top left

  6. then, double left click on print spooler. A print spooler properties window is now open. Click the connection tab at the top. Can you please make sure that it is set to Local System account and make sure that the check box is selected to "Allow the Service to interact with desktop".

  7. then click on the tab "dependencies". Please check which dependencies are listed. I need to know this if the problem persists when you have completed the steps I provide in this post.

  

  8. click on apply and OK for any changes that you have made the log tab. Close the Services window.

  Once the Print Spooler Service has started successfully, you should be able to access your printer HP Deskjet under devices and printers on your computer folder Windows 8.1. Also, you should be able to print. Can I please have you test the impression at this stage to confirm that the print spooler error has been resolved.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!