Don't ENVY 15 t-j100 no sound, computer lag, dosnt load video

My HP ENVY 15 t-j100 Select Edition, I bought a year ago and has been flawless, but I noticed that my sound is not loading, I noticed a few times, but never put thinking to it.

recently I noticed that my web pages took a long time to load, in offbeat video Facebook and not sound

So I thought it was time I did a cleanup then reinstalled Windows 8.1 {twice}

I found that the sound would not load, I found in Device Manager the sound icon has been crossed out, removed and not reinstalled audio drivers still no sound, I also installed another set of drivers of HP that was no help, the sound would not load configuration check in the speakers, and when he did load his new filling pages and gel

Even noticed it wouldn't wake up sleep and sometimes a hard reboot.

I did a test config F2 all pass and Yes Virus scan

I've tried different drivers from Intel, Nvidia video drivers without change, by default Internet Explore 11 several times used not Chrome no difference

Times I can get sound but this will cause a blockage, usually I have to do a hard reset

I tried several relocations OS all have the same problem

I think what's then contact for repair

Tags: Notebooks

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