Don't envy of 23 "monitor - no sound

I bought Envy 23 "yesterday. Tried to check his "Beats Audio" of internal speakers and heard nothing. Monitor is connected via HDMI with cable supplied. Completely reinstalled the nVidia drivers - same result. Tried to connect with an analog cable for my sound card - and once again no result. "Speaker self-test" in the menu does not any sound either. Is my broken screen? Any help would be appreciated.

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Hello again weird773,

You're right that your monitor has no internal speakers. In some countries, it comes with speakers and in the country that there is not, you are required to purchase a separate set of speakers. I got this information from page 4 of the QuickSpecs which is linked directly from HP ENVY 23 23 inch diagonal IPS (E1K96AA) LED backlit display - product documentation.

This means that you must connect the separate speakers or headphones to your monitor.

I hope that I have answered your question to your satisfaction. Thanks for posting again on the HP Forums. Have a great day!

Tags: HP Desktops

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