Don't know the name or the password for the administrator account

'Useful' for my internet service technical advisor has created a new administrator account for my non-it network. I don't know the name of the administrator account or the password and am accessing the computer via a guest account. However, because the guest is not the administrator I can't upgrade or changes to the operating system. How can I find the information needed/creat a new administrator/do prompt the administrator? I use Vista Home Premium 32 bit OS. It seems that I can't do a clean install.

This new admin account that technology has created for you could be the built-in Administrator account.
It is, by default, has no password.

Try to connect to it by clicking on this account > Inbox password by pressing the Enter key.

If this does not work and you can ONLY log on to your computer to the guest account, so you don't have any hope of creating a new admin account, activate account built-in Administrator, or you can use the cmd to this effect.

Remind your internet service, tell them what the 'useful' technician had done before and ask them to help, such as...

1. create new admin with a password that you can remember.

2 delete the one that you do not have the password.

If this cannot be done, the only suggestion that we offer is to re - install Vista.

Tags: Windows

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