Don't scan or fax multifunction printer

Similar Questions

• I don't have a fax machine, but get a fax message when I try to print something on the internet and can not get rid of the pop up so how to fix?

  I have dealt with this problem about a week. I turned off the computer completely overnight, but it does not correct the situation. I can't print anything the Internet as long as the fax message is out there. I don't have a fax machine and do not want a.

  What is this message onfax?
  Difficult to understand how this is a problem of Firefox support Firefox doesn't have any fax machine capabilities.

  By chance, do you have a printer all-in-one that can receive a fax message? Printer, scanner and Fax combined.
  
  If so, try looking in your owner's manual for this all-in-one knowledge how to print this message. Or view a support forum for this all-in-one printer of brand.

  Maybe your problem is with the functionality of Scan and Fax in Windows 7?
  
  http://Windows.Microsoft.com/en-us/Windows/faxing-FAQ#1TC=Windows-7

• HPOfficejet Pro 8620: Lockout admin and can not only restore factory settings no printing, scanning or fax

  HPOfficejet Pro 8620

  Once the upgrade to the last of my printer Mac security bug fix didn't work, printing, scanning or fax, tried to fix more than once as resinstalling followed etc. software instructions.  Then accidentally disabled the settings and now when I try to reset it or add printer returns Web services disabled etc. or feature was locled by your administrator, which is me... Help because I need it for work...

  You do one of 2 things @Chelle007, you can reset the printer back to the factory settings and set up again, or you can connect the printer to the computer or router Ethernet cable and use the wired IP address to access the Web integrated (Embedded Web Server) server. If you choose to install an Ethernet cable, go to the network settings on the front panel of the printer to get the IP address. Enter the IP address in a Web browser, and when the printer page opens, you can go to settings. You will be able to reactivate it. Please do not forget to select each element one at a time instead of select allow all, because if you turn on all you will lock the front panel.

  If you are unable to do so, or rather do the simple reset check your Inbox for instructions.

  I'll send you a PM (private Message), but before I do, please see the HP Privacy Statement.

  This privacy statement informs you of our privacy practices and the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is available on our homepage at the bottom of each web page of HP and HP.com.

  There are a growing number of messages in this forum and elsewhere in the internet with the steps to do a reset on different printers.  Reset to will sometimes fix problems, so resetting is not the issue.

  A few resets require you to enter key combinations to open special menus on your printer that you were supposed to never access.  These special menus are used by developers and staff support for debugging of problems, but they are not intended for inexperienced users and can have unexpected results.  A wrong button push and you might no longer have a printer, but rather an expensive paper weight.  On top of that, if you happen to the 'brick' the printer in this way, it is considered as customer induced damage and voids the warranty automatically. These resets are only intended to be distributed and used as a last resort and under the direct instruction of a representative of the HP technical support. They should not be made lightly!

  Printer resets: What You Should Know by @Bob_Headrick

  Please check the little envelope on the upper right of the forums page to check your Inbox of Forums.

  

  If one of the methods I suggested the problem, please click on accept as Solution below my post so that others can easily find what worked for you. Thank you.

• How to get the scanning and fax utilities works from 2840 printer. Print function works from pc

  I changed my google chrome browser and I finally got my confiquered pc and printer. He is an all-in-one 2840 color laser jet. How do I get the scan and fax utilities to perform?

  It is useful to include the manufacturer and model number.

  What version of Windows you have, including the service pack?

  How the device is connected to your computer (USB, Ethernet, other)?

  Have you installed the software that came with your HP Color LaserJet 2840 AiO printer?

  If not, why?  If you did, what error messages you are seeing?  Please report messages completely, without paraphrasing.

  Start here: HP Color LaserJet 2820 and 2840 AiO products Series - first installation and install

• HP3070 analysis via the USB port, but don't scan the network, printing is ok? Used to work, but no more

  MyHP3070 deskjet will scan and print via USB link, but don't scan the network, printing is authorized via netowrk. Used to work but not anymor. I have windows XP laptop. I tried HP doctor but in vain. It says that it cannot connect with the driver. Tried to uninstall and reinstall from the CD and also downloaded driver via HP web page but does not. Any ideas what to try next? Also have Norton 360 software virsus and tried extinction of firewalls, etc., but it doesn't seem to help. What is confusing, is that it is used to work but now is intermittened, it won't work at all.

  I managed to uninstall with REVO Uninstaller. This removed the driver original from the Add/REMOVE program possibly a result.  This then allowed me to install the driver that you recommended to your link above. I ran out of time yesterday to test if the printer has worked with the new download, so I'll have to try again later today to see if it works. I would grab with result.

  Thanks a mil

• How to configure SMTP settings to the 'SCAN to Email' function on the XEROX WorkCentre 3615 multifunction printer?

  Separated from this thread.

  Have another QUESTION of community, please can someone help me on how to configure the SMTP 'STEP by STEP' settings to "SCAN to Email" function on the XEROX WorkCentre 3615 multifunction printer? Where should I start? On the computer or the printer? I have gmail emails to serve 'FROM' and for people, I'll send scanned docs, what is better to use email, gmail, at & t, yahoo or so? Thank you in advance.

  Hello

  Please contact Microsoft Community.

  Please confirm which email client do you use?

  I suggest you refer to the article mentioned to implement a multifunction device or an application to send emails with Office 365 for reference:

  https://TechNet.Microsoft.com/en-us/library/dn554323%28V=EXCHG.150%29.aspx?f=255&MSPPError=-2147217396

  I hope this helps. Do not hesitate to contact again us for any technical assistance,

• Problem is scan of pix of printer/scanner/fax

  Long used P E to get pix scanned by printer/scanner/fax.  Then I bought a slide scanner and installed, and PE brought in the slides scanned by separate machine.  Slide scanner disconnected.  Now, get trying to get pix scanned by printer/scanner/fax, he says that he "cannot find the scanner Dia' and to FARM down.  How can I reset EP to again take the pix scanned the printer/scanner/fax.  He has no trouble going to printer/scanner/Fax to print pix.

  Cindi

  Open Organizer and in the top menu click Edit Preferences to scan

  Then use drop down the menu under import to detect the appropriate scanner and select it. And then click OK.

• that supports multifunction print server wireless?

  I have a family member who has a printer HP multifunction USB only (don't remember the casual model). They are looking for a laptop soon. I would also then hang them with a wireless router for their home & DSL connection. The current HP printer is USB, but I would like to somehow make it wireless. I used several devices to printers USB wireless print server, but none of them does support the multi-function (scan, copy, fax, etc.) and simply allow you to make impression based wireless. Short of buying a new wireless printer or network printer any who can plug into the router & then manage all these functions wireless, is there possibly any router or wireless devices to print server Wireless out there which will FULLY manage HP MFPs?

  Message edited by mcf57 on 11/30/2009 09:12

  I have never heard of one.  Moreover, it would cost about the same $ to get a new wireless all-in-one.

• Why hp disables the use of scanning and faxing because of the low level of ink on my photosmart c4385?

  Why hp disables the use of scanning and faxing because of the low level of ink? Printer says print cartridge missing or not detected. Doesn't make sense to me because the ink has absolutely nothing to do with the other functions. Since I bought this all in one I replace ink twice and I only printed about 10 pieces of paper for nine, making these extremely expensive 10 sheets!

  try reseating the cartridges once more & switch off the printer and remove power & other cables connected to the printer & press & hold the power for 20 seconds & then reconnect all cables back & then turn on the pritner & try to use that will solve the problem...

• 6700 all-in-one - can't copy, scan or fax

  I have a HP OfficeJet 6700.    We work well until last week... He wil feel but it wil not copy, scan or fax.   The error message is "Unable to scan, copy or fax."     I remember seeing that an update was received on the printer some time before that.    I tried to restore factory settings, turn power switch, etc.   Through the tool of diagnosis without results.    Help!

  For those who have this problem.   Finally, I called customer service HP, being willing to pay just what he needed to fix this.    You would not believe this resolution!   I do not think that HP called a bug, but I'd sure like to.    This is because the printer is plugged into a surge protector.   HP KNOWS that it is a problem... but it is posted all over these blogs?  NOOOOOOO!    So I plugged the printer directly on the wall, did a hard reset by pulling on the power cord to the back of the printer, replugged the power and it worked.   What I call a bug because there is nothing wrong with my surge protector... it is something in the printer.    Told me that I can now reconnect on if overvoltage limiter I want and it'll work.   BUT... that, if/when it happens again, the solution is to plug directly into the wall again and again a reset.    Anyway, everyone to knowabout wanted this issue with printers and the surge protectors.

• Photosmart C309a don't scan

  My C309a don't scan:

  -When I press the button on the printer, it is said there is a problem of scan and told me to "try to start the scan of the computer, refer to the documentation for more details"

  -When I open the HP solution on the Office Center, it says it cannot run because "your device isn't complete... Please connect the USB cable or re-run the form progam setup from the installation to a network installation CD... If it does not complete the installation or you do not have the CD to access the HP help files by clicking on the start menu.

  -J' uninstalled and reinstalled the software from the CD - it did not work

  -J' downloaded the new drivers from here:

  http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3737193&...

  -J' tried and then install the device. I clicked the USB cable option, rather than wireless or ethernet options, and when I clicked 'Next' he told me to check the cable USB is plugged in and the unit was powered. he wouldn't let me go forward even if I put the computer turned off and removed the USB cable before trying again and reconnect them

  -l' printer prints perfectly fine USB cable... it's not just scan!

  -I had not moved the USB cable to a different USB port... still no joy

  I'm out of ideas

  In response to my own Announces 1/2 day later.

  HP Photosmart C309a will not computer scan.  The HP Solution Center does NOT open.  Can print but cannot open the HP Solution Center and command the C309a to scan a document.  Using Windows 7.  Tried to download new driver and also used the original installation disc without success in the restoration of the HP Solution Center that is used to control the printer to perform analyses.

   

  Click the Start button on windows at the bottom left

  Click "all programs."

  Clicked on "HP".

  Under "HP" clicked "Photosmart C309a Series"

  Click 'add a device '.

  A program was launched which has detected my existing C309a and when he was finished the HP Solution Center has been restored to its previous working state.  I did this using the wireless connection.  I always have not plugged the laptop in the wired connection on my desktop that I don't want to get out of this comfortable chair and address this issue more. He now works in wireless mode, and that's good enough for now!

• Cannot scan with the new printer HP Envy 5660 using Mac running iOS 10.10 Yosemite

  You just bought a new HP Envy of 5660.  Has been guaranteed by the sales staff, it was totally compatible with Mac Yosemite.  It is not the case.  The CD supplied with the printer software is not functional with Yosemite.

  I did research online and you have the printer to print wireless, printing from my iPhone and copy.  Not sure how I did TI-trial and error and 2 hours of time!

  I can't scan.  HP Web site says that their software must be installed, etc, etc, and then use the HP utility function.   Can't do because the CD is not compatible.

  Any suggestions?  I don't want really worries the printer back to Amazon.  I called HP and they said I can't talk to their Tech Department., but that's all.  Appreciate any help.  I'm not a true geek.

  Hello MB90266,

  Welcome to the HP Forums.

  I see that you have a problem with finding drivers and software for the Yosemite on Mac OS.

  I did some research for us and I found the driver/software package that the we have need.  Please click on the following link for the HP ENVY 5660 e-All-in-One Printer full feature software and drivers - Mac OS X v10.7, v10.8 v10.9 Series.

  Please email me if you have any questions or if you have any other questions.

  See you soon,.

• E:, HP ENVY, HP ENVY 4500 4500 don't scan pdf for MAC, only jpeg; used to work properly.

  HP ENVY 4500 worked fine a month previously, now don't scan pdf for MAC, jpeg only.  Also do not accept the file name.  Is there a doctor of printing & scanning HP for MAC?

  Hi Maryjon , thanks for getting back to me!

  I appreciate the info.

  I suggest to remove the printer from your printing system, using this document: uninstalling the software of the printer.

  Once you have deleted, I suggest to check and repair disk permissions: function to fix the permissions of all utility disk drive.

  I also run your Apple updates: OS x: Mac App Store apps and OS X update

  After the updates, I recommend you to reinstall the series HP ENVY 4500 full feature software and drivers.

  Good luck and please let me know how it goes!

• Pavilion dv6-2150us: scanning wireless to the printer on my computer

  computer, Pavilion dv6-2150us, product # WA779UA #ABA, Windows 7 Home Premium

  HP Photosmart B209 more Pinter a - m

  I am able, with a usb connection to scan from the printer to my computer;  I want to scan wireless to the printer on my computer.

  Thank you

  Hello Mocha7 ;

  Welcome to the HP forums!

  I read your post on the analysis of the problems with your HP Photosmart Plus B209 a - m and wanted to help.

  I don't have the same printer model, but I do not have other HP printers, and the process is essentially the same.  When you install the full exercise for the printer software, it installs a shortcut on the desktop that allows you to scan to PC.  I did it with two different HP network printers and it works the same for both.

  So, you need to check that you have installed the complete service for the printer software. The linked page is for Win7 software and the driver for your printer: http://support.hp.com/us-en/drivers/selfservice/HP-Photosmart-Plus-All-in-One-Printer-series---B2/3777155/model/3777156

  IF it shows no Windows 7 when you open it, click the Edit button and select Windows 7 from the pulldowns.

  In addition, this link is to the page for your printer troubleshooting: http://support.hp.com/us-en/product/HP-Photosmart-Plus-All-in-One-Printer-series---B2/3777155/model/3777156/troubleshooting

  Please note that there are two procedures, you should try to use: printing using doctor Scanand a communication or connection error ...  See if they are able to help you solve the problem of scanning.

  Good luck

  I'm a volunteer and I do not work for, or represent, HP.
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  If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

• HP laserjet pro cm1415fnw don't scan error WIA.

  We just got a hp laserjet pro cm1415fnw, he manages to print, but unfortunately it will not scan. We have set up to be wireless since it will be used by different users. When I run the HP printer and scan Dr. it is said that there is an error of WIA. I've tried uninstallin and reinstall all the drivers and software, as the recommended HPPSdr, nothing happened. I went in the forums and checked the services that should be running for the scan to work. All services have increased, but still it will not scan. I'm running out of options here with this device. If someone could please give me some advice on how to solve the problem of scanning, I will be extremely grateful.

  Hi @sil89,.

  I understand that you are unable to scan, but you can print on the wireless network. I can help you.

  You can scan from any of the other networked computers?

  You are signed is an administrator of this computer?

  The WIA drivers are part of the Windows operating system.

  Run this made it Microsoft tool to see if it will solve this problem.

  Diagnose and automatically repair Windows files and records issues.

  I tabled this document, just to make sure they are the same ones you had checked.

  This document is to check the services of Windows Image Acquisition (WIA).

  Windows: Digitization of HP Software Does not open or Scan to a printer using a USB connection.

  Do not take into account the title.

  Proceed to Solution 3: check the Windows Image Acquisition (WIA) services.

  Temporarily, run Antivirus software and try to scan the image.

  If the problem persists, download and try to repair the WIA drivers. If you don't feel able to do these steps, you can contact the computer manufacturer or Microsoft to solve the error WIA.

  Back up the registry first.

  How to back up and restore the registry in Windows.

  Restore default startup for Windows Image Acquisition (WIA) Type.

  Please let me know the results.

  Thank you.