Don't send email Z30 Mac blackBerry

Hi all

Z30, fully updated software.

I have 4 email clients on my phone. Mail Mac decided not to send emails at all, although I can still receive all emails as usual. Other clients work perfectly in all respects, receiving and sending.

I tested all clients and tested the phone on multiple connections wifi, as well as through mobile 3 G signal. I rebooted several times. Short of deleting the account to put once again, I find nothing useful online, or to suggest that mac Mail has a problem; I mainly use emails from mac on all platforms, and there seems to be no external problem.

Any helpful suggestions would be welcome morst. Thank you

SWB

Hello

With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should translate a message from your BB... Please wait just before moving on to the next step):

1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'recording' message

2) restart

  • Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process.
  • IF this fails, you can try the method more energetic keep up/down keys volume until the device turns off completely. Wait a bit and start normally.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

I hope that will move things again for you! If not, then you should indeed try remove and re-add your configurations for the relevant accounts.

Good luck!

Tags: BlackBerry Smartphones

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