Down computer - please help

My computer crashed and I need to know how to transfer my music files and photos to a new computer, what do I do?

Hello draven3107,

1. are you able to start to your old computer after it crashed?

You'll be able to save the data from your old computer, if you are able to boot to the old computer. If you are not able to boot to the old computer and the hard drive on the old computer broke down, you can to back up data from the old computer. Please let us know the status of your old computer to answer your question better. There are several ways to back up data from the old computer.

Thank you
Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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