Down screen on Qosmio G20-110

I bought my g20 on a year and a half ago, was a happy owner for a few months, until I realized that half of the screen has been low, had it sent back for repair and everything was pink...

Recently, didn't completely of half of the screen (the same half who fainted in front), its black with a few different color vertical lines on it.

now a little more 1 year since the repair and it seems all its out of warranty. I am faced with a quote about 550 euro ball park figure for what fixed it.

What's more is, they will be not even watch it for less than 120 euros an hour. 120 euros the hour!

So quick questions, if half of the screen sometimes flickers black and showing vertical lines standing is most of the time, it's screen missing lcd or something else? (I don't want to pay 120 euros for them to tell me what's wrong)

there that somehow all Toshiba will cover something like this out of the goodness of their heart? It was more expensive cell phone in the shop and the display is obviously faulty...

also, please don't tell me its my fault for not getting the extended warranty, the shop who sold me the laptop wanted more than 700 euros for the guarantee and the site doesn't sell it to me, I don't live in one of the regions the site covers (Ireland)

and last question, is possible that I could buy the part cost price of anywhere, I saw him online in America for around 300 euros, and the thought of paying almost double that did in Ireland makes me a little sick.

Thanks for any help

Hello Joseph

I'm sorry to hear you have a display with your Qosmio problem. I use my G20 nearly 1.5 years and so far, everything works fine. I hope I won't have bad luck like you.

In this story, I see a common problem. FSA or authorized service partners are not Toshiba services but the independents who have contract with Toshiba. Toshiba is responsible for parts but each service partner defines only prices. Toshiba has absolutely no influence on this. As you know, we are the victims of what is called the 'free market '.

Back to your problem: if possible please connect the external monitor to your Qosmio and check what is happening exactly. I hope that everything will be OK and it will be proof of your graphics card isn't faulty, but display.

I recommend you to check the other services in your country and to compare prices.

Bye and good luck!

PS Please inform us what was your decision on the repair of the screen.

Tags: Toshiba

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