Download a trial - problem with Adobe Download Assistant

Q: what is Adobe Download Assistant?

A: Trial versions of Adobe Creative Suite, Photoshop Elements and Adobe Premiere Elements are downloaded using Adobe Download Wizard - a small application which aims to improve the reliability of the download and to avoid the problems that occur usually during large downloads, such as frequent disconnects. After you download the product, Adobe Download Wizard should automatically begin to install the product.

Q: I installed Adobe Download Assistant, but my trial does not download?

A: Under certain conditions, Adobe Download Assistant installs but does not immediately download the trial product. If this happens:

1. exit the Adobe Download Wizard.

2. in your browser, return to the download page to test the product on Adobe.com. Refresh the page, then click again on the download button now and follow the prompts.

Important: when you start the download, don't forget to select your folder user or office. A common cause of errors result from attempts to download Adobe Download Assistant to the Applications/programs files folder. Adobe Download Assistant downloads only the files of trial application. Once the download is complete, it will launch the installer of the application; When the installation program is started you can then install the effective application of the trial in the Application/program files folder.

For more information, see

Adobe Download Troubleshooting Wizard

or

Adobe Download Wizard FAQ

Q: I have a problem on Windows 7. Just download manager sits there and does nothing, even though I navigate to the page of the trial. It turns out that you can not install Flash in the folder programs. You must choose a different folder for ADA to actually work?

A: You're right, that adobe Download Assistant doesn't have the necessary permissions to save files in the Program Files folder. If you are running Adobe Download Assistant Administrator, or save to a different location (for example, in your Users folder), this should solve the problem.

Q: When I try to download the Creative Suite Design Premium, the download wizard opens and I connect. On top, it said "Welcome, user" but on the bottom just below the bar of action for download, it says "Sign in ith your Adobe ID to continue" and the bar action/download just sits there. I quit and restarted several times and even left running all night. Nothing works well. I have Windows 7 Home Premium and don't see any error messages.

A: Try to open your browser, click in the start-programs-right menu and select "Run as Administrator".

Q: I am trying to download the demo version of first on Windows. I had no problem installing Adobe Download Assistant, but when I tried to log in, it came with the 100 error, stating that he could not communicate with the internet.

A: Many errors which are users of the forum with the download process is due to try to download Applications/programs files folder. This seems to cause error 100, 101, 107 and same problems to be able to extract the installation files after downloading is completed. Adobe Download Wizard downloads only the installation files.  Once the download is complete, it will then launch the installation program.  Once the installation program itself is started, you can then install in the folder of files of program/Application.

Q: I have tried everything and nothing works. I'm really frustrated and I don't know what else to do. How can I download a trial?

A: Another way to get trials of Adobe software is to register for a the free creative cloud membership. With the accession of creative cloud, you can download complete, downloadable 30 day trials of all our Collection of CS6 Master directly on your desktop and store up to 2 GB of files. Alternatively, you can visit http://forums.adobe.com/thread/981369 which provides information on how to get direct downloads.

The download has not been properly using Adobe Download Assistant initiate the Thalassotherapy. You can have look at this related forum. http://forums.Adobe.com/message/4468540

Alternatively, you can follow the steps listed in http://forums.adobe.com/thread/981369 to launch a direct download.

Contact Support Adobe (http://www.adobe.com/support/contact/) or cat (http://www.adobe.com/support/download-install/supportinfo/) support

Tags: Adobe

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