Download and use of Hardware Diagnostic tool (HDU)

Here is a great video that shows how to download and use the HDU. The video will show how to access the site where the tool is located, how to download and then shows what the tool looks like when used to access hardware problems. The HDU is used to treat problems as paper jams, quality printing, flashing lights and other issues are hardware related.

I hope the community finds it useful.

Tags: HP Printers

Similar Questions

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    I get the error message: 1 when you try to download the creative application of cloud. I tried rerun the installation and use of the cleaning tool. I can not uninstall and reinstall the app because there never have down loaded initially.

    Try with the solution provided in the link below:

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    Hi Floyd,

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    Thank you, Ken

    Hi Ken,

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    BearPup

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    Your computer uses a Diagnostics UEFI support environment to test the material for questions. Please see HP computers - UEFI and the Start Menu for instructions on using the features of Diagnostics UEFI. Hit "F2" or "ESC" then "F2" at startup should show the UEFI Diagnostics page.

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    Please click the 'Thumbs Up' white LAURELS to show your appreciation

  • HP Hardware Diagnostic tools

    I had to do a clean install when upgrading to Vista 64 for Win 7 64 on my HP Pavilion Elite 9160F. Now I am unable to find a download for HP Hardware Diagnostic tools.

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    You may be able to choose the tools off the HP recovery discs.  Software updates listed here are only updated.

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    Varun

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