Download Microsoft Office Home & Student 2007 but the automatic updates do not work.
Hello. Thanks in advance for your help here.
I am at a loss to know what to do.
Recently, I downloaded Microsoft Office Home & Student 2007, which seems to be very well. The problem is the automatic updates do not work. After searching online, I did the start > run > Winver and he says I have Service Pack 3. Then I went to control panel in Add/Remove Programs, and even if it is listed, there is no indication that it is actually installed.
I remember a year or there are problems with SP3, when I tried to upgrade to IE8 so "I THINK" I removed it. Probably shouldn't have done that! But IE8 has worked fine once I removed it. Microsoft says that we will no longer receive automatic updates to SP2 in June and so we have to upgrade to SP3. Well, I just don't know what I have on my computer at this point!
Anyway, now I get these failed messages on the updates for the Office:
The 2007 Microsoft Office Suite Service Pack 2 (SP2)
Update for Microsoft Office System 2007 (KB967642)
Update of security for Microsoft Office System 2007 (KB951944)
Update of security for Microsoft Office 2007 (KB951550)
So I thought I'd download the SP2. But I did not know if Microsoft .NET Framework 2.0 Service Pack 2 actually means I have SP2 installed or not. And I got in such a mess last year I don't want to take any chances again.
I'm sorry that it is a message that is too long. I tried to print screens to attach more information, but that did not work. Let me know what you need.
Thank you very much in advance for your help.
Diane
I found more information. Looking in my history of update for automatic updates, all 4 of these updates failed have the same error Code which is: 0 x 80070663. I don't know if this info helps solve this problem or not, but that's it.
a. you are able to download and install updates in Windows other than Microsoft Office?
If you have SP3 listed in the Windows Version (winver) which ensures that you have Windows XP SP3 installed.
http://www.Microsoft.com/downloads/details.aspx?FamilyId=B444BF18-79EA-46C6-8A81-9DB49B4AB6E5&displaylang=en
Update for Microsoft Office System 2007 (KB967642)
http://www.Microsoft.com/downloads/details.aspx?FamilyId=E93AB1BE-ADE6-4ff8-8637-DBD3EBE3C5C5 & displaylang = SL & displaylang = in
http://www.Microsoft.com/downloads/details.aspx?FamilyId=fb457536-26c5-428B-97E4-1fc13718266e&displaylang=en
http://www.Microsoft.com/downloads/details.aspx?FamilyId=27b06ee8-570a-4dc2-A230-c70d4a706245&displaylang=en
Thank you, and in what concerns:
Visit our Microsoft answers feedback Forum and let us know what you think.
Shekhar S - Microsoft technical support.
If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
Tags: Windows
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