Download Ohio State problem

When I try the download of my Ohio State that I paid with & H R Block at home Deluxe + e-file federal State I get the following error message: unable to connect ERROR SSL: bad server certificate or PC incorrrect date please check the date on your computer. Saved federal return and closed H & R Block at home, made sure that the date and the clock has the right day and time. Reopened the program to try to get the State program only that she either get the error again. Has started on Saturday, March 2, 2013, again Sunday, March 3, 2013 and once more on Sunday, March 3, 2013, always put the error message. Is there a problem with obtaining of the Ohio State program? Or should I try only in week H & R Block Office hours, or the business hours of the State of Ohio? grammyfigment

Hello

Welcome to the Microsoft Community Forums.

According your description of issue I see that when you try to download the program of Ohio State, you get an error saying unable to connect ERROR SSL: bad server certificate.

Could you please answer these questions to identify the issue?

1. what browser you use to download the program of Ohio State?

2. you are using the proxy settings?

This problem can occur if Internet Explorer does not recognize the authority of the root of the SSL Web site, and the Proxy Automatic configuration file is configured to return another Proxy Server to the client. When Internet Explorer uses a proxy table and can't match the authority root servers secured with one local store, Internet Explorer adds internally the proxy used to created the connection to the list of server BadProxy in Internet Explorer. Internet Explorer then tries to communicate with the proxy in the table and if the next server is unavailable, Internet Explorer attempts to locate the server, and if this is not successful, it generates an error of navigation.

If you use Internet Explorer, please try the steps in the following link and check if that works:

How to optimize Internet Explorer

http://support.Microsoft.com/kb/936213/no

Warning: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.

It will be useful.

Retrieve information for assistance.

Tags: Windows

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