Download purchased Photoshop elements editor 12 of Apple App.  It does not work now.  I - tunes and Apple App blame Adobe re: lost certificate or something and to advise me to communicate with you.  I have no serial number, buy only program information. 

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  If you bought it from the Mac App Store for your Mac (version 13 is the current version, 10 is interrupted), so you do not receive a serial number: https://helpx.adobe.com/photoshop-elements/kb/purchases-mac-app-store-faq.html

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  Hi janeth3327022,

  I see that you have Photoshop CS5 for windows, you already have the serial number, you can download it from here https://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

  However, on your new computer laptop, you should make sure that CS5 is compatible, you can see here https://helpx.adobe.com/photoshop/system-requirements.html#main_Older_Versions

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  Kind regards

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