Download the file of Windows security blocking

Windows 8 security blocking me Kodak 5300 all-in-one download of a file of Kodak Technical Support to access remotely to install a printer driver.  How do you get the widows security so I can grant access to remote Kodak by downloading the file to support Kodak?  How can I get Windows Kodak remote access to my computer?  Please notify.

Hello

 
Please contact Microsoft Community.
 
I understand your problem and will definitely try to help you.
 
If you have a third-party antivirus installed, I suggest to turn it off and check if it helps.
 
Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.
 
I also suggest you to turn off the windows firewall and check if that helps.
 
To disable the windows firewall, see the following article.
Please contact us back if the problem persists.
 
Kind regards
Anusha

Tags: Windows

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