Downloaded the DC Pro free trial version and keep getting the following error: Acrobat installer encountered an unexpected failure.
Hi elainer24980784,
Could you please let me know what is the operating system running on your system?
Please check the system requirements compatibility | Adobe Acrobat Pro DC, Acrobat Standard DC.
Also before installing Acrobat uninstall all versions of acrobat or reader of the system.
Windows platform, run this tool to cleanup from the mentioned link:Download Adobe Reader and Acrobat tool - Adobe Labs
Restart the computer, and then install acrobat DC since this mentioned link:https://helpx.adobe.com/acrobat/kb/download-install-trial.html
Please let us know if this solves your problem.
Concerning
Sarojini
Tags: Acrobat
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Uninstall the acrobat and reader versions.
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then restart your computer and run the Setup again.
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Hello
Use the cleaning tool: -.
Download Adobe Reader and Acrobat cleaning tool - Adobe Labs
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