Downloaded the new 31.1.1 and now, the program adds quotes in my email addresses and gets rejected by my server. Never happened before. Please fix this!

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• I am owner of acrobat 9 pro and he had to re - download the program from a computer problem but when I get the code of the adobe Web site gives me error invalid serial code.  I use copy / paste to prevent Miss typing the code.

  I am owner of acrobat 9 pro and he had to re - download the program from a computer problem but when I get the code of the adobe Web site gives me error invalid serial code.  I use copy / paste to prevent Miss typing the code.

  Hi Laurent,.

  Please try the steps listed in the KB: https://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html

  Kind regards

  Rave

• I am more unable to download the jpg files/photos sent to me by e-mail. Why? Can someone help me to fix this for Windows Vista?

  This is a recent development. Next week there is or not, it wasn't a problem. Now, I can't download regardless of the source of the device: i.e. iphone, camera, etc. Now, I get the message that says Photo Gallery can't open this photo... the file may not be supported, damaged or corrupt. How can I fix it? Thank you in advance for your help!

  Hello

  Thanks for the reply.

  Follow the steps to solve the problem:

  Method 1: Scan SFC Run in the computer

  Use the System File Checker tool to troubleshoot missing or corrupted on Windows Vista or Windows system files

  http://support.Microsoft.com/kb/929833

  Method 2: Create a new user account and verify that the problem occurs in the new user account as well.

  Create a user account

  http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

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  Difficulty of a corrupted user profile

  http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

  Method 3: Run a place upgrade to repair your operating system

  How to perform an upgrade on the spot on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2

  http://support.Microsoft.com/kb/2255099

  Note: Before you perform an upgrade in-place, you must be prepared for the worst scenarios that led to your existing data on your computer being deleted. These data include data personal, settings, information about the hardware and software drivers. In case of a worst case scenario, you may have to reinstall all the programs. Make sure that you back up personal data to disks or other external storage devices before performing an upgrade on the spot.

  Please follow these recommended steps and post if you still experience the problem.

• In Excel, I now get sign $ instead of £. Never happened before. How to solve this?

  When doing the worksheets and typing the £ sign, I'm now the sign $ and I can't change it. Must have canceled America base, but I don't know how to get back to English.

  Normally, it would be really helpful to know what "spreadsheet" and the version that you use... but in this case, it looks like you are using the keyboard layout "English (United States)."  Try to change your keyboard "English (United Kingdom):

  "How to change your keyboard type.
    <>http://support.Microsoft.com/kb/258824 >

  HTH,
  JW

  PS: "get back to English?  Finally I checked this side of the pond, the United States English is English ;-)

• I have a new computer with Windows 10 and will use Acrobat 9.0 Standard of my old computer (Windows 7). I download the program for Adpbe and when I install it so I put my serial number and get the answer, it is not a number valid serial. What it takes

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  Hi rolfb13339293,

  I would like to inform you that acrobat 9 is not compatible with windows 10.

  You can check system requirements here: Adobe Acrobat required configuration

  The latest version is Acrobat DC.

  Please let us know if you need additional assistance.

  Concerning

  Sarojini

• bought photoshop elements several weeks ago and started the download process, but I had to stop... needed to upgrade my mac so I could continue... now it won't let me continue and download the program. What should I do to correct this?

  bought photoshop elements several weeks ago and started the download process, but I had to stop... needed to upgrade my mac so I could continue... now it won't let me continue and download the program. What should I do to correct this?

  What do you mean won't you of... What is the error message?

  kglad links in response to #1 here can help https://forums.adobe.com/thread/1930162

• Hello, I recently bought a new laptop and wanted to download my Adobe photoshop CS3 and realized that I have lost my program. How can I get my account number back so I can download the program?

  Hello, I recently bought a new laptop and wanted to download my Adobe photoshop CS3 and realized that I have lost my program. How can I get my account number back so I can download the program?

  Hello

  I can give you the link to download CS3, but you need to find the serial key in your email or somewhere you kept.

  Link to download CS3: products CS3 download

  Concerning

  Jitendra

• I downloaded the program and now it requires a serial number 6 and mine has much more than that. Help!

  I downloaded the program and now he asks me a serial number number 6. My serial number has about 20 numbers. Help! What numbers should I use?

  Serial numbers are 24 issues.  They are grouped as six sets of four numbers, so the six boxes you will each take 4 numbers.  If you have only 20 so you're either missing a set of four or not looking for a serial number.

• I had to update my windows computer and you can no longer open Photoshop cs2.  trying to find help with this new system is not easy to use to put it kindly.  I downloaded the program and don't have the available key.  I tried to sign in but where.

  I had to update my windows computer and you can no longer open Photoshop cs2.  trying to find help with this new system is not easy to use to put it kindly.  I downloaded the program and don't have the available key.  I tried to sign in but where.

  For Photoshop CS2 activation has been reprocessed, so your original drive and the serial number does not work.

  As an owner of CS2, Adobe has a copy without activation and serial number, to which you are entitled.

  The serial number is to the right of the download link for Windows. You'll need this one, not your old number.

  Get them here: download Acrobat 7 and CS2 products

• I just bought a new computor. I got Lightroom 5.7 on the old computor and need to know how to download the program on my new computor. Thanks for any help you can provide.

  I just bought a new computor. I got Lightroom 5.7 on the old computor and need to know how to download the program on my new computor. Thanks for any help you can provide.

  Lightroom - all versions

  Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows

  Mac

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

• I bought an annual subscription from month to month with Adobe Creative Cloud. I have the applications installed on my Mac but when I downloaded Adobe Creative cloud on my PC, it's wanting to download me new applications of 2014 and there is no way to dow

  I bought an annual subscription from month to month with Adobe Creative Cloud. I have installed on my Mac apps but when I downloaded Adobe Creative cloud on my PC, it's wanting to download me new applications of 2014 and there is no way to download previous versions for my PC. What should I do? I can not even cancel my subscription because Adobe has hidden this option.

  Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous

  Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• Hi I bought Acrobat Pro a few years ago. now, I spent from the pc to the mac, but can't seem to reinstall Acrobat Pro. Can download the program, but the serial number is not recognized. Can I still use my Acrobat Pro purchased on my mac?

  Hi I bought Acrobat Pro for my pc a few years ago. now, I spent from the pc to the mac, but can't seem to reinstall Acrobat Pro. Managed to download the program, but the serial number is not recognized. Can I still use my Acrobat Pro purchased on my mac?

  probably not.

  you need a platform swap (Exchange a product Adobe of a different version of the language or platform) but which is only supported for the latest versions of adobe.

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• Hi, my computer was stolen along with my photoshop cs5 extended. I have my serial number, but I'm unable to download the program on my new computer. How can I install my program?

  Hi, my computer was stolen along with my photoshop cs5 extended. I have my serial number, but I'm unable to download the program on my new computer. How can I install my program? Thank you

  Please follow the steps below.

  1. Disable the software from the old computer. For more information consult Learn how to enable or disable Adobe apps.
  2. Install the software in the new computer.
  • If it is creative cloud consult, download and install Adobe Creative Cloud applications
  • If it's any other product please see other downloads

  Hope this will help you.

  Kind regards

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• How can I disable the creative suites of computers, I no longer have access to that? I would like to download the program on my new computer, but it is no longer gives me the option to download.

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  You must contact the support by chat and ask them only to reset your activations... ask for more this will cause probably by sending back you here.

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
  https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp

  Download Creative Suite:

  CS3 - http://helpx.adobe.com/creative-suite/kb/cs3-product-downloads.html

  CS4 - http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html

  CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

  CS5.5 - http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html

  CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

• Hi, my trial period exceeded and buy the complete package of the cloud Barnard for one year, while trying to download the programs continued to show me that my period obsolete preuba.

  Hi, my trial period exceeded and buy the complete package of the cloud Barnard for one year, while trying to download the programs continued to show me that my period obsolete preuba.

  If you updated to Creative Cloud 2015 and some or all of your CC applications show 'trial start or buy now' in the desktop app creative cloud, or if you launch any product of CC 2015 and the pop up displays a test message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html