Drive access denied when opening PDF files

I noticed this on adobe Reader Versions XI and DC. What happens is whenever someone tries to open a pdf file that has name of file path is greater than 217 characters they will receive the error 'Access denied.' rename the file or move it to a path that has character < = 216 characters users can then open. If you try to save to the location it will appear to have saved, will throw any errors, does not save everything simply.

I upgraded the drive to the new generation of DC. Tested on a new installation of Windows 8.1, I had at my disposal and tested it on all computers 15ish which give the same result. With different PDF documents are both on the internet and made by me using
Acrobat.

A few notes.

This only happens on the network drives.

I have access to all the locations of readers, that I tested.

I had another user test this thus giving the same results.

If I add my UNC path name of the file instead of drive letters, the amount is greater than 254.

For example, if the path of the file is H:\My network Drive\Somearbitraryfolders\filename_Greaterthan217.pdf Its always less than the 254 that windows gives to us, but if I add my \\domain\public\drivename\Somearbitraryfolders\filename_Greaterthan217.pdf UNC path so this eqauls more than 254.

So even if I can move files to this location by going through drive letters, stick them in, all that Jazz. As the reader is concerned it is the limit of windows, and may not be able to do something with it.

If the Player looks at the UNC path instead of drive letters?

If so is there a way for him to watch the drive letters?

A quick edit. I just found this

Known issues | Acrobat DC, CD player

Problem: error access denied when you try to open the PDF file of the symlink via UNC path [3844582]

So, I'm going to assume that the answer to my question is no. All that I can do is hope for a update or tell my users not to do ridiculously long paths.

Tags: Acrobat

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