Drive BD - ROM does not recognize Blu - Ray discs

I bought a laptop computer to Leap Motion 17j-100 HP ENVY on measurement with discs Blu - Ray player a few months in the United States. I moved to India now with this laptop.

For the BD - ROM Bank, I set the region to region 5 (which I think also corresponds to region C Blu Ray) for the India.

I bought a few Blu Ray discs of the India itself - Bourne Legacy, birds, how to catch a thief.

It works great on Power DVD 12 cell phone comes pre-installed.

Recently, I installed updates and updated the Power DVD software on the Forum from the HP Support site.

I've updated all the drivers and there will be no more updates to install.

The drive plays Cds/DVDs very well. But he stopped playing Blu Rays. I thught it could be solved by using a different sofwatre like Corel Win DVD so I installed a version of 30-day track, but the same problem.

Basically, the BD - Rom drive did a few laps and then stops, say that there is no disk in drive F:

What can I do to make the Blu - Ray discs works again

Thank you

Thank you MechPilot and a peer. I managed to solve the problem by buying the full version of Power DVD separately (Power DVD 14) (apparently the Win DVD trial version is not suitable for the capabilities of Blu - Ray). I guess it was a software problem after all

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