Drive Blu - ray BDX1200 play is not all content - sometimes!

Hello

Sorry if this is in the wrong section of the forum, but there is no Blu - ray section.

I have a UK model BDX1200 Blu - ray that I bought there is a little less than 2 years.
Recently purchased 2 Blu - ray discs, I found that he would play not all content.

The player seems to be stuck loading the content with a black screen and generally sound as the drive is being spun over and over again and cannot be read.
I have to power off the power at the wall outlet to get the drive working again.

Specifically, I couldn't play most of the peculiarities of The Avengers, although I could get some of them to play by power cycling the player, and the actual film played end.

In addition, I couldn't play the Hobbit film, although I have power rolled several times, and the disc plays on the machine of a friend. I just tried and the film plays without problem, it's an intermittent thing.

I checked the firmware updates, but I already have the latest version.

Anyone has any suggestions, or do you think it is a failure? TIA.

Hello

> Also, I couldn't play the Hobbit film, although I have power rolled several times, and the disc plays on the machine of a friend. I just tried and the film plays without problem, it's an intermittent thing.

Well, I put t think its firmware problem, because the same disc worked properly after reattempt.

Maybe it s a question of laser lenses? I had some problems with my camera of player playing DVD discs, because the laser lens was dirty. I used special CD/DVD cleaning kit to clean the lens of the laser. Just an idea that you know...

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